Decision search
Your search has 50055 results
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Swindon Borough Council (24 010 434)
Statement Closed after initial enquiries Other 09-Oct-2024
Summary: We will not investigate this complaint about how the Council has dealt with a planning application. This is because the complainant has not suffered any significant personal injustice as a result of the alleged fault.
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Stoke-on-Trent City Council (24 010 695)
Statement Closed after initial enquiries Other 09-Oct-2024
Summary: We cannot investigate Mr and Mrs B’s complaint that the Council damaged their home when making repairs to the adjoining property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Essex County Council (24 010 944)
Statement Upheld Special educational needs 09-Oct-2024
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Devon County Council (24 011 078)
Statement Closed after initial enquiries Street furniture and lighting 09-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to repair damaged bollards and its handling of the matter. There is insufficient evidence of fault by the Council and any injustice to Mr X is not significant enough to warrant our involvement.
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West Suffolk Council (24 011 099)
Statement Closed after initial enquiries Planning applications 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his planning application and appeal. This is because Mr X has used his right of appeal to the Planning Inspectorate and we cannot alter the outcome of his appeal. There is not enough evidence of fault in the Council’s refusal to allow him to reapply for planning permission for free, and if Mr X wishes to show his proposed development does not require planning permission it would be reasonable for him to apply for a formal decision and appeal against any refusal.
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Essex County Council (24 011 344)
Statement Upheld Special educational needs 09-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Bath and North East Somerset Council (24 007 870)
Statement Closed after initial enquiries Planning applications 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his planning application. This is because we cannot question the officer’s judgement on the application and the injustice Mr X claims stems from delay in the application process, which carried a right of appeal to the Planning Inspectorate which it would have been reasonable for him to use.
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London Borough of Camden (24 007 873)
Statement Closed after initial enquiries Other 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s response to his Subject Access Request. This is because the Information Commissioner’s Office is better suited to consider the complaint.
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Nottinghamshire County Council (24 007 916)
Statement Closed after initial enquiries Child protection 09-Oct-2024
Summary: We will not investigate this complaint about a Child and Family assessment report and the Council’s response to the complainant’s representations. This is because investigation would not achieve what the complainant wants, or lead to a different outcome.
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Darlington Borough Council (24 007 930)
Statement Closed after initial enquiries Pollution 09-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s civic enforcement team’s involvement in 2021. The complaint is late, and there are no good reasons for the Ombudsman to investigate now.