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  • Royal Borough of Kensington & Chelsea (24 003 328)

    Statement Upheld Other 09-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about the behaviour of a staff member at a group she attended. She says the staff member was unprofessional and verbally abused her. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • Westminster City Council (24 009 507)

    Statement Closed after initial enquiries Leisure and culture 09-Oct-2024

    Summary: We will not investigate Mr X’s complaint about how a staff member at a Council run leisure centre addressed him. The Council have already investigated, and we could not add anything to the Council’s investigation. In any case, we cannot achieve the outcome Mr X wants.

  • Northumberland County Council (24 009 557)

    Statement Closed after initial enquiries Child protection 09-Oct-2024

    Summary: We will not investigate Miss X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings.

  • North Yorkshire Council (24 009 907)

    Statement Closed after initial enquiries Enforcement 09-Oct-2024

    Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because it is not yet possible to determine if the complainant has suffered significant injustice as a result of the alleged fault.

  • Somerset Council (24 009 913)

    Statement Closed after initial enquiries Leisure and culture 09-Oct-2024

    Summary: We will not investigate this complaint about the Council’s decision on which publications it makes available in its public libraries. We are unlikely to find fault and there is no evidence of a personal injustice to Mrs X. In any case we could not achieve the outcome she is seeking.

  • Ainsty (2008) Internal Drainage Board (24 010 004)

    Statement Closed after initial enquiries Other 09-Oct-2024

    Summary: We cannot investigate Ms X’s complaint because it relates to court action. The Information Commissioner’s Office is better placed to address her concerns about data use and subject access requests.

  • North Northamptonshire Council (24 010 055)

    Statement Closed after initial enquiries Parking and other penalties 09-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s issue of a penalty charge notice. This is because she paid the penalty charge at the discounted rate of £35 and this amount is not significant enough to warrant investigation.

  • London Borough of Brent (24 010 364)

    Statement Upheld Parking and other penalties 09-Oct-2024

    Summary: We will not investigate this complaint about a Penalty Charge Notice. I am satisfied with the action the Council proposes to take.

  • Blaby District Council (24 010 431)

    Statement Closed after initial enquiries Councillor conduct and standards 09-Oct-2024

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

  • London Borough of Richmond upon Thames (24 008 730)

    Statement Closed after initial enquiries Other 09-Oct-2024

    Summary: We will not investigate this complaint about how the Council dealt with the complainant’s subject access request. The Information Commissioner is better placed to deal with the complaint.

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