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  • North Tyneside Metropolitan Borough Council (24 008 132)

    Statement Closed after initial enquiries Child protection 13-Oct-2024

    Summary: We will not investigate this complaint about a social worker’s assessment. This is because investigation could not establish a causal link between the fault the complainant identifies and the injustice he says he has suffered.

  • Durham County Council (24 007 745)

    Statement Closed after initial enquiries Charging 13-Oct-2024

    Summary: We will not investigate this complaint about a period of intermediate care and a subsequent invoice. There is insufficient evidence of fault to justify us investigating the matter.

  • Kent County Council (24 007 534)

    Statement Closed after initial enquiries Traffic management 13-Oct-2024

    Summary: We will not investigate this complaint about the Council’s introduction of restrictions for overnight parking by motorhomes. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Southwark (24 007 617)

    Statement Upheld Charging 13-Oct-2024

    Summary: We will not investigate Mr X’s complaint that the Council has continuously sent him notices of payment, addressed to his late mother, for four years. This is because an investigation would not lead to any further outcomes as the Council has offered an appropriate remedy.

  • Elmbridge Borough Council (24 007 715)

    Statement Upheld Council tax 13-Oct-2024

    Summary: We will not investigate this complaint about an error involving the complainant’s direct debit and council tax. This is because the Council has provided a satisfactory response.

  • London Borough of Brent (24 012 344)

    Statement Closed after initial enquiries Parking and other penalties 13-Oct-2024

    Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his appeal against a penalty charge notice. This is because Mr X has used his right of appeal to London Tribunals and we cannot consider any complaint about the Council’s conduct during the appeal process.

  • Lincolnshire County Council (24 010 402)

    Statement Closed after initial enquiries Other 12-Oct-2024

    Summary: We will not investigate this complaint about a data breach. This is because the Information Commissioner’s Office is the appropriate body to consider the complaint.

  • Bristol City Council (24 009 234)

    Statement Closed after initial enquiries Planning applications 12-Oct-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s delay in determining his planning application. This is because he had a right of appeal to the Planning Inspectorate which it would have been reasonable for him to use.

  • London Borough of Barking & Dagenham (24 010 612)

    Statement Closed after initial enquiries Parking and other penalties 12-Oct-2024

    Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because Mr X paid at the discounted rate of £55 and this amount is not significant enough to warrant investigation.

  • London Borough of Ealing (24 007 942)

    Statement Closed after initial enquiries Council tax 12-Oct-2024

    Summary: We will not investigate this complaint about the Council sending council tax recovery documents to the complainant’s previous address. There is insufficient evidence of fault which would warrant an investigation.

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