Decision search
Your search has 50055 results
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Solihull Metropolitan Borough Council (24 005 670)
Statement Closed after initial enquiries Cemeteries and crematoria 11-Oct-2024
Summary: We will not investigate this complaint that the Council has failed to properly maintain the complainant’s husband’s grave. This is because investigation would not lead to a different outcome.
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Leeds City Council (24 006 867)
Statement Closed after initial enquiries Antisocial behaviour 11-Oct-2024
Summary: We will not investigate this complaint about an altercation between Mr X and a Council officer over work required to an overgrown hedge near the public highway. There is insufficient evidence of any significant injustice which would warrant an investigation.
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Darlington Borough Council (24 006 888)
Statement Closed after initial enquiries Antisocial behaviour 11-Oct-2024
Summary: We will not investigate this complaint about the Council’s failure to enforce its conditions of tenancy on Mrs X’s neighbours. We cannot investigate complaints about the management of tenancies by social housing landlords.
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Kingston Upon Hull City Council (24 007 085)
Statement Closed after initial enquiries Fostering 11-Oct-2024
Summary: We will not investigate this complaint that the Council has failed to make age-related increases to the financial support paid to the complainant in respect of a young person in his care. This is because the complaint is late and there are no grounds to investigate it now.
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Statement Closed after initial enquiries Parking and other penalties 11-Oct-2024
Summary: We cannot investigate Mr X’s complaint about London Tribunals’ handling of his appeal against a penalty charge notice. This is because the complaint concerns the way the Adjudicator considered the evidence and reached their decision on the appeal and such matters are not subject to investigation by the Ombudsman.
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Transport for London (24 010 089)
Statement Closed after initial enquiries Parking and other penalties 11-Oct-2024
Summary: We cannot investigate Mr X’s complaint about Transport for London’s handling of a penalty charge notice. This is because Mr X has applied to the Traffic Enforcement Centre at Northampton County Court to challenge its escalation of the case and we cannot consider a complaint about the same issue the court has already considered.
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Westminster City Council (24 007 988)
Statement Closed after initial enquiries Homelessness 11-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision on Mr X’s homeless application. It was reasonable for him to ask for a statutory review of the decision.
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Devon County Council (24 007 929)
Statement Closed after initial enquiries Highway repair and maintenance 11-Oct-2024
Summary: We will not investigate Mr X’s complaint about a faulty drain in the road outside his property. This is because it would be reasonable for Mr X to take the matter to court.
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Warrington Council (23 017 956)
Statement Not upheld Planning applications 10-Oct-2024
Summary: Mrs X complained on behalf of a local resident’s group about the way the Council granted planning permission for a new business development operating 24 hours a day. Mrs X said the new development will result in loss of amenity to residents. We found no fault in the Council’s consideration of the planning application.
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West Sussex County Council (23 018 335)
Statement Upheld Alternative provision 10-Oct-2024
Summary: Mrs X complained the Council failed to provide her child, Y, with a suitable alternative education and delayed in completing Y’s Education, Health and Care Needs Assessment. She also complained the Council delayed in responding to her complaint. The Council delayed in completing Y’s assessment, delayed offering an increase in one-to-one tuition and in responding to Mrs X’s complaint. The Council has agreed to apologise and make payments to Mrs X and Y to acknowledge the distress, frustration, and uncertainty these faults caused.