Decision search
Your search has 50055 results
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Northumberland County Council (24 007 425)
Statement Closed after initial enquiries Other 13-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council not buying them pain relief. There is not enough evidence of fault to justify our involvement.
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Maidstone Borough Council (24 007 436)
Statement Closed after initial enquiries Council tax 13-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision that the complainant is not eligible for the council tax single person discount from 2021 to 2023. This is because the complainant can appeal to the Valuation Tribunal.
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Suffolk County Council (24 009 546)
Statement Closed after initial enquiries Charging 13-Oct-2024
Summary: We will not investigate Mrs X’s complaint about her late mother’s care charges. The complaint is late and there are no good reasons to consider it now.
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Royal Borough of Greenwich (24 009 624)
Statement Closed after initial enquiries Other 13-Oct-2024
Summary: We will not investigate this complaint about Business rates, and housing benefit as part of the complaint is out of time and there is a right of appeal to a Tribunal. There was also a court remedy available.
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Herefordshire Council (24 009 680)
Statement Closed after initial enquiries Rights of way 13-Oct-2024
Summary: We will not investigate this complaint about rights of way because any injustice is not significant enough to justify our involvement.
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Derbyshire County Council (24 009 700)
Statement Closed after initial enquiries School admissions 13-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Councils School Admission Independent Appeal Panels handling of an appeal to offer her child a place at her preferred school. We are unlikely to find fault by the Appeal Panel.
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Essex County Council (24 009 706)
Statement Upheld Special educational needs 13-Oct-2024
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Kingston Upon Hull City Council (24 009 903)
Statement Closed after initial enquiries Leisure and culture 13-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision on the designation of changing areas in its leisure facilities. It is unlikely we would find fault and there is no evidence of significant injustice. In any case we could not achieve the outcome Mrs X is asking for.
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London Borough of Hounslow (24 010 250)
Statement Closed after initial enquiries Other 13-Oct-2024
Summary: We will not investigate this complaint about the Council’s School Attendance Support Service. It is unlikely we could add anything to the Council’s response and the law prevents us from considering matters discussed in court.
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Lancashire County Council (24 010 251)
Statement Upheld Special educational needs 13-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.