Decision search
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Amber Valley Borough Council (24 010 536)
Statement Closed after initial enquiries Refuse and recycling 23-Oct-2024
Summary: We will not investigate this complaint about the cost of the garden waste collection service and the Council’s decision not to reduce the price as a reasonable adjustment. This is because there is insufficient evidence of injustice and because the matter needs to be determined in court.
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Manchester City Council (24 010 736)
Statement Closed after initial enquiries Parking and other penalties 23-Oct-2024
Summary: We will not investigate this complaint about a dropped kerb application because the complaint is late without good reasons to exercise discretion to investigate it now.
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Hampshire County Council (24 008 877)
Statement Closed after initial enquiries Special educational needs 23-Oct-2024
Summary: We cannot investigate Mrs X’s complaint about the content of her child, Y’s, Education, Health and Care Plan, or about how the Council delivered the content of Y’s EHC Plan to them. This is because Mrs X appealed to a Tribunal, and the law says we cannot investigate.
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Gateshead Metropolitan Borough Council (24 008 884)
Statement Closed after initial enquiries Highway repair and maintenance 23-Oct-2024
Summary: We will not investigate this complaint about a dropped kerb because the courts are better placed to consider the complaint.
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London Borough of Waltham Forest (24 009 157)
Statement Closed after initial enquiries Council tax 23-Oct-2024
Summary: We will not investigate this complaint about council tax liability because there is a right of appeal to the Valuation Tribunal.
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Devon County Council (24 009 179)
Statement Closed after initial enquiries Transport 23-Oct-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because it is unlikely we would find fault by the Council.
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Luton Borough Council (24 009 268)
Statement Closed after initial enquiries Other 23-Oct-2024
Summary: We cannot investigate this complaint about alleged defamatory and inaccurate information sent to the courts up to the present day. An absolute legal bar prevents us considering matters that have formed part of court action.
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Rochdale Metropolitan Borough Council (24 011 699)
Statement Closed after initial enquiries Licensing 23-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to revoke his taxi driver’s licence. This is because it would have been reasonable for Mr X to appeal to the magistrates’ court. We will not investigate Mr X’s complaint about the Council’s refusal to reinstate his licence because there is no provision for this. If Mr X wants to get a new licence he will have to apply to the Council and if it refuses his application he may appeal.
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Bristol City Council (24 012 094)
Statement Closed after initial enquiries Planning applications 23-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with the complainant's planning applications. This is because the complainant had the right to appeal to the Planning Inspector.
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East Riding of Yorkshire Council (24 012 148)
Statement Closed after initial enquiries Building control 23-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.