Decision search
Your search has 50345 results
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Bolton Metropolitan Borough Council (24 011 992)
Statement Closed after initial enquiries Traffic management 20-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision on where it places pedestrian crossing facilities. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is no significant injustice and there is no worthwhile outcome achievable by our investigation.
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London Borough of Newham (24 012 065)
Statement Closed after initial enquiries Other 20-Nov-2024
Summary: We cannot investigate Mr X’s complaint about the Council’s failure to provide contact details so he can serve notice under the Party Wall Act 1996 before commencing work on his extension. This is because the complaint concerns the Council’s management of social housing and the law does not allow us to investigate such matters.
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Birmingham City Council (24 013 601)
Statement Closed after initial enquiries Parking and other penalties 20-Nov-2024
Summary: We cannot investigate Mr X’s complaint that the Council failed to respond to his representations against 10 penalty charge notices. This is because Mr X has taken the matter to the Traffic Enforcement Centre at Northampton County Court.
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North Yorkshire Council (24 013 606)
Statement Closed after initial enquiries Health and safety 20-Nov-2024
Summary: We will not investigate Mrs X complaint about the Council’s decision not to take safeguarding action against her employer. This is because any fault by the Council has not caused Mrs X a personal injustice.
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London Borough of Newham (24 013 825)
Statement Closed after initial enquiries Planning applications 20-Nov-2024
Summary: We will not investigate Mrs B’s complaint about the Council’s decision to grant planning permission for a development which she says will affect the privacy of her home. This is because the information does not indicate the Council’s decision was affected by fault.
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Milton Keynes Council (24 012 915)
Statement Closed after initial enquiries Other 20-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with an application for a Certificate of lawfulness of proposed use or development. This is because we are unlikely to find fault.
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Lancashire County Council (24 013 018)
Statement Closed after initial enquiries Other 20-Nov-2024
Summary: We will not investigate this complaint about the Council’s response to Ms X’s report of safeguarding concerns within its children’s services. Ms X has not suffered a direct personal injustice and there is another body better placed to consider this complaint.
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Essex County Council (24 013 217)
Statement Closed after initial enquiries Special educational needs 20-Nov-2024
Summary: We will not investigate Mrs X’s complaint about the Council's decision not to carry out an Education Health and Care Needs Assessment for her child. This is because it would be reasonable for Mrs X to appeal to the SEND Tribunal.
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Statement Upheld Disabled children 19-Nov-2024
Summary: We have completed our investigation. There was no fault in how the Council carried out an assessment about Mr X’s child and his family. However, the Council failed to respond to Mr X’s complaint using the statutory children’s complaints procedure. This was fault by the Council. The Council should apologise to Mr X and make a symbolic payment to him.
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London Borough of Harrow (24 009 441)
Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Nov-2024
Summary: We will not investigate Mr X’s complaint about Housing Benefit as its reasonable to expect him to appeal to the Tribunal. We cannot investigate the Court’s decision to grant a Council Tax liability order.