Decision search
Your search has 55054 results
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London Borough of Harrow (25 001 880)
Statement Closed after initial enquiries Other 03-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to recover the costs of damage which it says was caused to temporary accommodation during Mrs X’s tenancy. It is not our role to determine the outcome of a claim for damages. The courts are better placed to decide legal disputes.
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North Yorkshire Council (25 002 596)
Statement Closed after initial enquiries Planning applications 03-Sep-2025
Summary: We will not investigate this complaint about matters arising from the Council’s handling of a planning application. It would be reasonable for the complainant to use relevant rights of appeal and court remedies, and to take information complaints to the Information Commissioner who is better placed to consider them.
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London Borough of Haringey (25 002 606)
Statement Closed after initial enquiries Allocations 03-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Statement Closed after initial enquiries Special educational needs 03-Sep-2025
Summary: We will not investigate this complaint about the Council’s consideration of Miss X’s direct payment request. The Council upheld her complaint and provided a suitable remedy. We cannot achieve the additional remedies Miss X is seeking. Therefore, it is unlikely our investigation would lead to a different outcome.
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Council of the Isles of Scilly (25 002 522)
Statement Not upheld Other 03-Sep-2025
Summary: Ms X complained the Council failed to properly consider its statutory duties and failed to provide sufficient funding for transport to sixth form aged education for her child Y between 2023 and 2025. The Council made its decision on its post 16 home to school transport policy and funding for families without fault.
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London Borough of Hackney (25 003 991)
Statement Closed after initial enquiries Allocations 03-Sep-2025
Summary: We will not investigate this complaint about the Council’s rejection of Ms X’s application to the housing register. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Newham (25 004 173)
Statement Closed after initial enquiries Allocations 03-Sep-2025
Summary: We will not investigate this complaint about Ms X’s housing allocation band. Ms X’s complaint has been made late and there is no good reason to consider it now.
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London Borough of Harrow (25 004 304)
Statement Closed after initial enquiries Refuse and recycling 03-Sep-2025
Summary: We will not investigate Miss X’s complaint, brought by Ms Y, about the Council’s charges to Miss X for an unused garden waste service. There is not enough evidence of fault by the Council to justify us investigating.
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Coventry City Council (25 004 541)
Statement Closed after initial enquiries Special educational needs 03-Sep-2025
Summary: We will not investigate Dr Y’s complaint about the Council’s decision not to assess their child for an Education, Health and Care Plan. This Is because it is reasonable for Dr Y to use their right of appeal to a tribunal.
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Lancashire County Council (25 004 609)
Statement Upheld Special educational needs 03-Sep-2025
Summary: We have upheld Miss X’s complaint because the Council delayed issuing a final Education Health and Care Plan for her child. The Council has agreed to resolve the complaint by offering to make a suitable payment to Miss X to remedy the injustice this caused. We will not investigate the school named by the Council because it is reasonable for Miss X to use her right of appeal to a tribunal.