Decision search
Your search has 50690 results
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London Borough of Enfield (24 014 359)
Statement Closed after initial enquiries Parking and other penalties 14-Jan-2025
Summary: We will not investigate Mr X’s complaint about parking and traffic management issues on his road. There is insufficient evidence of fault to warrant an investigation.
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St Helens Metropolitan Borough Council (24 014 473)
Statement Closed after initial enquiries Child protection 14-Jan-2025
Summary: We cannot investigate Mr X’s complaint about his child being removed from his care because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.
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West Lancashire Borough Council (24 015 053)
Statement Closed after initial enquiries Land 14-Jan-2025
Summary: We will not investigate this complaint about how long the Council has taken to consider and respond to Mr X’s request to buy land from it. This is because it is a late complaint and there are no good reasons why it could not have been made sooner.
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Oxfordshire County Council (24 013 107)
Statement Closed after initial enquiries School transport 14-Jan-2025
Summary: We will not investigate this complaint that the Council has failed to make appropriate school transport arrangements for the complainant’s daughter. This is because it would be reasonable for her to use the Council’s school transport appeal process to address the matter.
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Dudley Metropolitan Borough Council (24 013 125)
Statement Closed after initial enquiries Council house sales and leaseholders 14-Jan-2025
Summary: We will not investigate this complaint about the Council’s rejection of a Right to Buy application. It was reasonable for Mr X to challenge the Council’s decision in the County Court.
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Darlington Borough Council (24 013 534)
Statement Closed after initial enquiries Special educational needs 14-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s failings to provide a suitable education for her child Y who has special educational needs. This is because further investigation would not lead to a different outcome.
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South Tyneside Metropolitan Borough Council (24 013 592)
Statement Closed after initial enquiries Other 14-Jan-2025
Summary: We will not investigate Mr X’s complaint about an email the Council sent him in error which referred to him in a derogatory way. This is because the Council has already taken suitable action in response to the matter via its own investigation and there is nothing further we would add or recommend were we to also investigate.
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North Tyneside Metropolitan Borough Council (24 013 624)
Statement Closed after initial enquiries Council tax 14-Jan-2025
Summary: We will not investigate this complaint about the way the Council handled the complainant’s council tax arrears. This is because there is insufficient evidence of fault by the Council.
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London Borough of Waltham Forest (24 013 627)
Statement Closed after initial enquiries Other 14-Jan-2025
Summary: We will not investigate Mr X’s complaint about Japanese Knotweed spreading to his property from the neighbouring council owned property. This is because we have no power to investigate a council when it is acting as a landlord.
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Buckinghamshire Council (24 016 371)
Statement Upheld Special educational needs 14-Jan-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in arranging Speech and Language provision for her child. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.