Decision search
Your search has 52233 results
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Liverpool City Council (24 019 190)
Statement Closed after initial enquiries Council tax 31-Mar-2025
Summary: We will not investigate this complaint about the way the Council handled a change of council tax liability for a rental property. This is because there is insufficient evidence of injustice and because the complainant could complain to the Information Commissioner.
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Essex County Council (24 019 193)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We will not investigate Mr X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mr X and pay him £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Essex County Council (24 019 261)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (24 019 278)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (24 019 356)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Essex County Council (24 019 389)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Leeds City Council (24 019 507)
Statement Closed after initial enquiries Housing benefit and council tax benefit 31-Mar-2025
Summary: We will not investigate this complaint about a housing benefit overpayment because the complainants could have appealed to the tribunal.
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North Norfolk District Council (24 019 554)
Statement Closed after initial enquiries Leisure and culture 31-Mar-2025
Summary: We will not investigate this complaint about the way the Council responded to the complainant’s request for a reasonable adjustment regarding use of a swimming pool. This is because there is insufficient evidence of fault by the Council.
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Essex County Council (24 019 664)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Manchester City Council (24 019 757)
Statement Closed after initial enquiries Child protection 31-Mar-2025
Summary: We cannot investigate Miss X’s complaint that the Council placed her child in an unsuitable residential home. This is because we have no jurisdiction to look at court decisions.