Decision search
Your search has 52233 results
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London Borough of Sutton (24 021 069)
Statement Closed after initial enquiries Land 02-Apr-2025
Summary: We will not investigate this complaint about damage to the boundary fence. That is because it is reasonable for Mrs X to seek a remedy through insurance, or the courts.
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Cheshire East Council (24 021 972)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about a telegraph pole installed near the complainant’s home. This is because we are unlikely to find fault by the Council.
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London Borough of Lewisham (24 022 957)
Statement Upheld Other 02-Apr-2025
Summary: We will not investigate Mrs X’s complaint the Council failed to respond to her stage two complaint under the children statutory complaints procedure within the required timescales. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Surrey County Council (24 023 046)
Statement Closed after initial enquiries Child protection 02-Apr-2025
Summary: We will not investigate Mrs X’s complaint. The Information Commissioner is better placed to consider Mrs X’s complaint about inaccurate information held by the Council. Other matters would first need to be raised through the Council’s complaints procedure.
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Chichester District Council (24 023 324)
Statement Closed after initial enquiries Enforcement 02-Apr-2025
Summary: We will not investigate Mr B’s complaint about the Council asking him to remove cladding from his property. This is because it is reasonable for Mr B to put in an appeal to the Planning Inspector.
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Durham County Council (25 000 066)
Statement Closed after initial enquiries Highway repair and maintenance 02-Apr-2025
Summary: We will not investigate Ms B’s complaint that her dog suffered injuries due to the Council’s failure to maintain a playing field. This is because it is reasonable for Ms B to pursue her compensation claim by taking the Council to court.
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Statement Closed after initial enquiries Assessment and care plan 01-Apr-2025
Summary: We will not investigate this complaint about the Council’s actions during the assessment for NHS funding for adult care. The Council’s actions do not cause the claimed injustice of a failure to award Continuing Healthcare funding. That is an NHS decision, and is not an outcome the Council nor the Ombudsman can achieve.
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London Borough of Barnet (24 018 303)
Statement Closed after initial enquiries Noise 01-Apr-2025
Summary:Ms X complained about noise from a nearby construction site. She said the Council failed to:
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West Sussex County Council (24 018 383)
Statement Closed after initial enquiries Commercial and contracts 01-Apr-2025
Summary: We will not investigate Mr X’s complaint about how the Council commissions care services. That is because it does not meet the tests set out in our Assessment Code.
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Lancashire County Council (24 018 433)
Statement Closed after initial enquiries Charging 01-Apr-2025
Summary: We will not investigate Mr X’s complaint about adult social care charges for his late wife, Mrs X. There is not enough evidence of fault by the Council to justify our involvement.