Decision search
Your search has 56921 results
-
London Borough of Hounslow (25 016 152)
Statement Closed after initial enquiries Transport 27-Feb-2026
Summary: We will not investigate this complaint about Mrs X’s complaint about the Council’s decision to refuse her application for a blue badge. There is not enough evidence of fault by the Council to warrant an investigation.
-
Rotherham Metropolitan Borough Council (25 016 155)
Statement Closed after initial enquiries Allocations 27-Feb-2026
Summary: We will not exercise discretion to investigate this complaint about tenancy matters and the closing of a housing application in 2024. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
-
London Borough of Lambeth (25 016 170)
Statement Closed after initial enquiries Transport 27-Feb-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a Blue Badge. This is because there is not enough evidence of fault by the Council.
-
London Borough of Hackney (25 016 392)
Statement Closed after initial enquiries Parking and other penalties 27-Feb-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s handling and escalation of a penalty charge notice. This is because Mr X has taken the matter to the Traffic Enforcement Centre at Northampton County Court.
-
Leicester City Council (25 016 479)
Statement Closed after initial enquiries Council tax 27-Feb-2026
Summary: We will not investigate this complaint about Mr X’s council tax account. This is because there is not enough evidence of fault by the Council to warrant investigation. Mr X can appeal to the Valuation Tribunal regarding the council tax discount and liability periods. We cannot investigate court action.
-
Bournemouth, Christchurch and Poole Council (25 016 505)
Statement Closed after initial enquiries Council tax 27-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling his council tax. While the Council accepted fault, it considered Mr X should have raised the matter earlier. Further investigation would not change the outcome, and we cannot achieve the outcome Mt X seeks. It was reasonable to expect Mr X to appeal the Council’s discretionary reduction decision.
-
Durham County Council (25 016 609)
Statement Closed after initial enquiries Councillor conduct and standards 27-Feb-2026
Summary: We will not investigate this complaint about the way the Council dealt with a complaint that a councillor breached the code of conduct. There is not enough evidence of fault to justify an investigation.
-
Surrey Heath Borough Council (25 017 381)
Statement Closed after initial enquiries Enforcement 27-Feb-2026
Summary: We will not investigate this complaint about the Council wrongly concluding that a neighbour’s fence did not breach planning control. This is because there is not significant enough injustice and we would be unlikely to find fault in how the Council reached its decision.
-
Transport for London (25 017 706)
Statement Closed after initial enquiries Traffic management 27-Feb-2026
Summary: We will not investigate this complaint about Transport for London’s failure to provide its auto-pay records from July 2024. This is because the issue does not cause Ms X significant injustice, and it is unlikely we could achieve the outcome Ms X wants.
-
Kent County Council (25 018 166)
Statement Closed after initial enquiries Street furniture and lighting 27-Feb-2026
Summary: We will not investigate Mrs X’s complaint about the Council replacing a lamppost and positioning it outside her property. This is because there is not enough evidence of fault by the Council and the injustice is not significant enough to warrant an investigation.