Decision search
Your search has 52233 results
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Statement Closed after initial enquiries School admissions 01-Apr-2025
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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London Borough of Ealing (24 018 481)
Statement Closed after initial enquiries Enforcement 01-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision to close a planning enforcement investigation. We have not seen enough evidence of fault in the Council’s actions.
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London Borough of Bromley (24 018 557)
Statement Closed after initial enquiries Child protection 01-Apr-2025
Summary: We will not investigate this complaint about the Council making Miss X’s children subject to a child protection plan. There is not enough evidence of fault in the way the Council reached the decision to warrant investigation.
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Essex County Council (24 018 709)
Statement Upheld Special educational needs 01-Apr-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Essex County Council (24 018 752)
Statement Upheld Special educational needs 01-Apr-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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London Borough of Sutton (24 018 797)
Statement Closed after initial enquiries School transport 01-Apr-2025
Summary: We will not investigate this complaint about the support offered with home to school transport. This is because there is not enough evidence of fault by the Council to warrant an investigation.
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Essex County Council (24 018 825)
Statement Closed after initial enquiries Other 01-Apr-2025
Summary: We will not investigate this complaint about the Council’s involvement with Miss X and Miss Y’s family. This is because some of the action complained of is about the conduct of court proceedings, which could reasonably have been raised in court. We will also not consider the Council’s complaint handling where we are not investigating the substantive issues.
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Rotherham Metropolitan Borough Council (24 018 831)
Statement Closed after initial enquiries Other 01-Apr-2025
Summary: We will not investigate this complaint about a request to amend information the Council holds about Miss X. The Information Commissioner is best placed to consider the matter.
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Devon County Council (24 018 952)
Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025
Summary: We will not investigate Mr X’s complaint about highway maintenance. The courts are better placed to consider it.
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Leicestershire County Council (24 019 030)
Statement Closed after initial enquiries Special educational needs 01-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s delay in issuing an Education, Health and Care Plan for her child. This is because the Council has provided a suitable remedy for the issue. We cannot investigate Miss X’s complaint about the contents of the final Education, Health and Care Plan because Miss X has used her right of appeal to the SEND Tribunal.