Decision search
Your search has 56922 results
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Kent County Council (25 015 340)
Statement Closed after initial enquiries Charging 19-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council not amending her son Mr Y’s financial contributions to his care costs when his benefits income changed, and it seeking repayment of overpaid Direct Payment money. There is not enough evidence of fault by the Council to warrant us investigating.
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London Borough of Hillingdon (25 015 361)
Statement Closed after initial enquiries Special educational needs 19-Mar-2026
Summary: We cannot investigate Miss X’s complaint about the Council refusing to carry out an Education Health and Care Needs Assessment, or any educational provision lost by her child because of this decision. Miss X appealed the Council's decision with a tribunal and therefore the law says we cannot investigate.
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London Borough of Havering (25 015 498)
Statement Closed after initial enquiries Commercial and contracts 19-Mar-2026
Summary: We will not investigate Mr X and Ms Y’s complaint about the Council’s handling of contracts in relation to properties they own. It is more appropriate for them to take legal action to resolve the matter.
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Staffordshire Moorlands District Council (25 015 531)
Statement Closed after initial enquiries Other 19-Mar-2026
Summary: We cannot investigate Ms X’s complaint about the actions of a Parish Council. We do not have the jurisdiction to do so. We will not investigate the actions of the Council’s Monitoring Officer. There is not enough evidence of fault to justify an investigation.
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Solihull Metropolitan Borough Council (25 015 904)
Statement Closed after initial enquiries Special educational needs 19-Mar-2026
Summary: We will not investigate Mr X’s complaint about a delay in complying with a Tribunal decision as it is unlikely our investigation would achieve more than the apology already given. It is reasonable to expect Mr X to have appealed to the Tribunal if he does not agree with the Council’s decision not to issue an EHC Plan.
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Bristol City Council (25 015 924)
Statement Upheld Parking and other penalties 19-Mar-2026
Summary: We will not investigate this complaint about a parking penalty charge notice. There is not enough remaining injustice to warrant investigation.
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London Borough of Wandsworth (25 015 972)
Statement Closed after initial enquiries Child protection 19-Mar-2026
Summary: We will not investigate Mr X’s complaint about information the Council has recorded about him and its involvement with his children. There is not enough evidence of fault to justify our involvement. We also cannot question the merits of the Council’s decisions and professional judgement where there does not appear to be evidence of procedural fault.
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London Borough of Islington (25 016 176)
Statement Closed after initial enquiries Homelessness 19-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council’s failure to assist her when she became homeless. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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North Tyneside Metropolitan Borough Council (25 016 189)
Statement Closed after initial enquiries Special educational needs 19-Mar-2026
Summary: We will not investigate this complaint about the Council’s Education, Health and Care needs assessment for Ms X’s child. This is because the issues raised concern the way the Council reached its decision to name a particular setting in the Education, Health and Care Plan and it appears Ms X has exercised her right of appeal to challenge this decision.
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Milton Keynes Council (25 016 191)
Statement Closed after initial enquiries Highway repair and maintenance 19-Mar-2026
Summary: We will not investigate this complaint about faded road markings. The injustice is not significant enough to warrant investigation.