Decision search
Your search has 56922 results
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London Borough of Haringey (25 017 416)
Statement Closed after initial enquiries Licensing 20-Mar-2026
Summary: We will not investigate Ms X’s complaint about a House in Multiple Occupation Licence issued by the Council. Ms X had a right of appeal to the First-Tier Tribunal about this issue, and it would be reasonable to expect her to have used it. We will not investigate the remainder of Ms X’s complaint about payment for the licence, or the Council failing to give advice about planning permission. Further investigation by the Ombudsman would not lead to a different outcome.
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West Oxfordshire District Council (25 017 645)
Statement Closed after initial enquiries Council tax 20-Mar-2026
Summary: We will not investigate this complaint about a council tax discount. This is because the injustice is not significant enough to justify our involvement, and the Council has taken suitable action.
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Buckinghamshire Council (25 018 376)
Statement Closed after initial enquiries Transport 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse Mr X’s Blue Badge application. This is because there is not enough evidence of fault to warrant our involvement.
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Cambridgeshire County Council (25 018 508)
Statement Closed after initial enquiries Special educational needs 20-Mar-2026
Summary: We cannot investigate Mrs X’s complaint about the Council’s refusal to issue an Education, Health and Care plan. This is because Mrs X has the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for her to do so.
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Bury Metropolitan Borough Council (25 018 668)
Statement Upheld Council tax 20-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s delay in issuing her final tax bill. The Council has remedied the injustice through its complaints process. Investigation by us would not achieve anything more.
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Leicester City Council (25 018 688)
Statement Closed after initial enquiries Council house sales and leaseholders 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s cancellation of a ‘right to buy’ application. It is reasonable to expect Mr X to use his right to take court action.
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Birmingham City Council (25 020 106)
Statement Closed after initial enquiries Council house sales and leaseholders 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s delay in processing Mr X’s Right to Buy application. It was reasonable for him to use the statutory Tenants Notice of Delay procedure which applies to all these conveyances.
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Winchester City Council (25 020 257)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate this complaint about a breach of General Data Protection Regulation (GDPR) This is because the Information Commissioner is better placed to consider the matter.
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Care UK Care Services Limited (25 020 590)
Statement Closed after initial enquiries Residential care 20-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Care Home’s poor communication in relation to his wife, Mrs X’s, respite care. This is because there is insufficient evidence of fault by the Care Provider and any injustice is not significant enough to warrant an investigation.
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Birmingham City Council (25 020 802)
Statement Closed after initial enquiries Homelessness 20-Mar-2026
Summary: We cannot investigate Mr X’s complaint about the Council intentionally maintaining his state of homelessness by manipulating financial records. This is because the issues he raises are about matters that are closely linked to court proceedings, and we have no discretion to investigate them.