Decision search
Your search has 56922 results
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Runnymede Borough Council (25 018 206)
Statement Closed after initial enquiries Other 19-Mar-2026
Summary: We will not investigate Miss X’s claim that ivy grown on Council land is damaging her property. This is because Miss X can make a claim on the Council’s insurance and, if necessary, she can take her claim to court.
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London Borough of Southwark (25 018 288)
Statement Closed after initial enquiries Council house sales and leaseholders 19-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council rejecting his Right to Buy application. It would be reasonable for him to use the alternative court remedy.
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London Borough of Sutton (25 018 938)
Statement Closed after initial enquiries Homelessness 19-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to end their main housing duty towards her. Miss X had the right to seek a review within 21 days and then appeal to the county court against the Council’s decision.
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London Borough of Newham (25 019 012)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision she is not eligible for visitor parking permits. This is because the initial fault by the Council did not cause Miss X any significant personal injustice and there is no sign of fault in the Council’s decision she does not qualify for visitor parking permits.
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Coverage Care Services Limited (25 019 455)
Statement Closed after initial enquiries Residential care 19-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Care Home acting poorly in relation to her concerns about residents disturbing her mother at the Care Home. This is because we could not add to the Care Provider’s previous investigation.
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Rotherham Metropolitan Borough Council (25 020 162)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2026
Summary: We will not investigate this complaint about the Council’s refusal to cancel a penalty charge notice (PCN). This is because the Council has now cancelled the PCN.
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Worthing Borough Council (25 020 199)
Statement Closed after initial enquiries Other 19-Mar-2026
Summary: We will not investigate Mrs X’s complaint that the Council committed a data breach. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.
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Derbyshire County Council (25 020 344)
Statement Closed after initial enquiries Other 19-Mar-2026
Summary: We will not investigate Miss X’s complaint that the Council shared her personal information with a regulatory body without her consent because the Information Commissioner is better suited to consider the matter. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.
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South Staffordshire District Council (25 020 508)
Statement Closed after initial enquiries Leisure and culture 19-Mar-2026
Summary: We will not investigate this complaint about the quality of the exercise classes at Mr X’s local leisure centre. This is because the complaint is late and there is no good reason to exercise discretion to investigate.
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London Borough of Brent (25 021 669)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for a bus lane contravention. This is because this complaint is late and there are no good reasons why it could not have been made sooner.