Decision search
Your search has 56922 results
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Cheshire West & Chester Council (25 021 721)
Statement Closed after initial enquiries Special educational needs 19-Mar-2026
Summary: We cannot investigate Ms M’s complaint about the lack of special educational provision to meet her daughter’s needs and keep her safe because she has appealed to the SEND Tribunal about the same matter. Her daughter’s education and safety are currently the responsibility of her school. We cannot investigate the actions of the school.
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Kirklees Metropolitan Borough Council (25 022 430)
Statement Closed after initial enquiries Transport 19-Mar-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge complaint being mishandled and his badge being lost in the post in 2023. Mr X’s complaint is late, and there is no good reason to consider it now. The Information Commissioner’s Office (ICO) is better placed to deal with Mr X’s concerns about an alleged data breach.
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London Borough of Ealing (25 023 392)
Statement Closed after initial enquiries Other 19-Mar-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his issues relating to a boundary fence. This is because we cannot investigate complaints about the provision and management of social housing by a council.
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Westminster City Council (25 023 483)
Statement Closed after initial enquiries Disabled facilities grants 19-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision not to install a second toilet in adaptations to a property which it offered to Mr X. there is insufficient evidence of fault which would warrant an investigation.
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London Borough of Harrow (25 024 420)
Statement Closed after initial enquiries Assessment and care plan 19-Mar-2026
Summary: We will not investigate Mrs X’s complaint about a delay in the provision of specialist equipment. This is because there is not enough evidence of fault to justify an investigation.
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Transport for London (25 028 120)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2026
Summary: We will not investigate this complaint that the Authority wrongly debited the complainant’s account for emission zone charges. This is because the Authority is to consider the case now and I consider this is an appropriate way forward at this time.
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Transport for London (25 028 442)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2026
Summary: We will not investigate Mr X’s complaint that he lost the right to pay a moving traffic penalty at the discounted rate as there is insufficient evidence of fault by the Authority.
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Nottinghamshire County Council (25 029 635)
Statement Closed after initial enquiries Highway repair and maintenance 19-Mar-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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Transport for London (25 030 658)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice for an alleged traffic contravention. This is because Mr B put in an appeal to London Tribunals.
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Blackburn with Darwen Council (25 008 872)
Statement Closed after initial enquiries Child protection 19-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a child protection matter. In relation to some of the concerns raised there is insufficient evidence of fault to justify investigating. In relation to others, further investigation would not lead to a different outcome.