Decision search
Your search has 55884 results
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Bolton Metropolitan Borough Council (25 008 497)
Statement Closed after initial enquiries Allocations 06-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision regarding his housing needs. This is because there is not enough evidence of fault to justify an investigation.
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Devon County Council (25 008 502)
Statement Closed after initial enquiries Highway repair and maintenance 06-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s contractor blocking a foul water drain, and the Council referring his legal liability claim for damages to its contractor’s insurer. There is insufficient significant injustice to him from the Council directing his claim to the contractor’s insurer to justify us investigating. It would not be unreasonable for Mr X put his claim to the Council’s insurer, then to the courts if required, to pursue the decision and outcomes he seeks.
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Statement Closed after initial enquiries Homelessness 06-Nov-2025
Summary: We cannot investigate this complaint about the Council’s review decision concerning a housing matter. This is because the complainant has started court proceedings about the same decision.
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Eastleigh Borough Council (25 008 692)
Statement Closed after initial enquiries Rights of way 06-Nov-2025
Summary: We will not investigate Mrs X’s complaint about how the Council decided to install barriers at the entrance to a country park. This is because there is not enough evidence of fault to justify an investigation.
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Redcar & Cleveland Council (25 008 713)
Statement Closed after initial enquiries Other 06-Nov-2025
Summary: We will not investigate Miss X’s complaint about how the Council handled her personal data. The complaint is late, and there are no good reasons for us to investigate now. In any case, the Information Commissioner’s Office is better placed to consider it.
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Essex County Council (25 008 146)
Statement Upheld Special educational needs 06-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Manchester City Council (25 007 773)
Statement Closed after initial enquiries Special educational needs 06-Nov-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to send her a copy of her child’s Education Health and Care Plan. This is because there is insufficient evidence of fault by the Council.
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Oxfordshire County Council (25 007 905)
Statement Closed after initial enquiries Charging 06-Nov-2025
Summary: We will not investigate this complaint about whether Ms C’s son may have been eligible for healthcare funding sooner if the Council had contacted the health authority before it did. The local health authority is responsible for considering eligibility for healthcare funding for past periods of care where an individual has not been assessed. The health authority is better placed to consider the period of care in dispute.
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Devon County Council (25 007 974)
Statement Closed after initial enquiries Special educational needs 06-Nov-2025
Summary: We will not investigate this complaint about the Council not providing a suitable school for Miss X’s child for September 2025. The Council issued an Education Health and Care Plan naming a school for the child for September 2025. This gave Miss X an alternative remedy it would have been reasonable to use by way of appeal to the Special Educational Needs and Disability Tribunal. Following her subsequent unsuccessful application to a school in another area, it would be for her to appeal to the same Tribunal against any refusal of the Council to name that school on her child’s Plan.
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Swindon Borough Council (25 016 844)
Statement Closed after initial enquiries Refuse and recycling 06-Nov-2025
Summary: We will not investigate Mr B’s complaint about a missed refuse collection. This is because Mr B has not suffered a significant injustice which would justify our involvement.