Decision search
Your search has 55884 results
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Nottinghamshire County Council (24 001 173)
Statement Not upheld Direct payments 11-Nov-2025
Summary: Mrs X complained that the Council stopped her direct payments and significantly reduced her care support. We did not find fault in the way the Council carried out Mrs X’s care and support review process and stopped her direct payments.
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Staffordshire County Council (24 014 280)
Statement Closed after initial enquiries Assessment and care plan 11-Nov-2025
Summary: We will not investigate this complaint about a financial assessment of Miss X’s care costs. There is not enough evidence of fault by the Council to warrant investigation by us.
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West Northamptonshire Council (25 007 229)
Statement Closed after initial enquiries Child protection 11-Nov-2025
Summary: We will not investigate Mr Z’s complaint about how the Council responded to his safeguarding concerns and carried out a Child and Family Assessment. There is not enough evidence of fault and an investigation is unlikely to lead to a different outcome.
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London Borough of Waltham Forest (25 007 317)
Statement Closed after initial enquiries Disabled children 11-Nov-2025
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her child’s needs. The Council has considered her complaint under the statutory children’s complaints procedure. An investigation is unlikely to lead to a different outcome.
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Westminster City Council (25 007 523)
Statement Upheld Allocations 11-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s delay in issuing a review decision because the Council has already apologised and offered a payment. Further investigation would not lead to a different outcome. We will not investigate his complaint about conflicting information about his position on its housing register because there is insufficient evidence of fault.
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Derbyshire County Council (25 007 536)
Statement Closed after initial enquiries Disabled facilities grants 11-Nov-2025
Summary: We will not investigate this complaint about how the Council handled a dropped kerb application. This is because further investigation would not lead to a different outcome.
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London Borough of Camden (25 008 989)
Statement Upheld Parking and other penalties 10-Nov-2025
Summary: We will not investigate this complaint about a penalty charge notice (PCN) issued by the Council. This is because the Council has already provided a satisfactory remedy and there are no wider public interest issues that justify investigating.
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North Tyneside Metropolitan Borough Council (25 009 055)
Statement Closed after initial enquiries Allocations 10-Nov-2025
Summary: We will not investigate Ms X’s complaint about the waiting times for a Council property, and her concerns about the Council’s Choice Based Lettings scheme. This is because there is not enough evidence of fault to justify investigating.
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Essex County Council (25 009 103)
Statement Upheld Special educational needs 10-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by its delay.
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London Borough of Islington (25 010 218)
Statement Closed after initial enquiries Other 10-Nov-2025
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s complaint about one of its officers. Further investigation by us would not lead to a different outcome.