Decision search
Your search has 55884 results
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City of Doncaster Council (25 008 429)
Statement Closed after initial enquiries Licensing 11-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council issuing him penalty points for driving through a red light. This is because there is not enough evidence of fault.
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London Borough of Enfield (25 008 454)
Statement Upheld Charging 11-Nov-2025
Summary: We will not investigate this complaint about the Council’s delay to fund residential care costs. The Council remedied the injustice caused during its complaint investigation. We could not add to the previous investigation by the Council.
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St Helens Metropolitan Borough Council (25 008 461)
Statement Closed after initial enquiries Other 11-Nov-2025
Summary: We will not investigate this complaint about the Council suspending its use of the statutory complaints procedure for children’s service complaints while waiting for a Tribunal to conclude. There is not enough evidence of fault in the Council’s complaint handling to warrant our further involvement. Mrs X is welcome to return to us regarding the substantive matters of her complaint to the Council if she remains dissatisfied once the Tribunal has concluded and the Council has completed the statutory complaints process.
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London Borough of Bromley (25 014 034)
Statement Closed after initial enquiries Council tax 11-Nov-2025
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal.
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Cheshire East Council (25 014 090)
Statement Closed after initial enquiries Council tax 11-Nov-2025
Summary: We will not investigate this complaint about a Council tax exemption because there was a right of appeal to a Valuation Tribunal.
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London Borough of Waltham Forest (25 014 314)
Statement Closed after initial enquiries Council tax 11-Nov-2025
Summary: We will not investigate this complaint about Council tax liability because there was a right of appeal to a Valuation Tribunal.
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South Tyneside Metropolitan Borough Council (25 016 494)
Statement Closed after initial enquiries Councillor conduct and standards 11-Nov-2025
Summary: We will not investigate this complaint about the Council’s handling of a complaint against an elected councillor. This is because the complaint is late without good enough reason to investigate it now.
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North Northamptonshire Council (25 017 279)
Statement Closed after initial enquiries Highway repair and maintenance 11-Nov-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged by loose road chippings. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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Brighton & Hove City Council (25 012 201)
Statement Closed after initial enquiries Highway repair and maintenance 11-Nov-2025
Summary: We will not investigate this complaint about damage to Mr X’s tyre from hitting a pothole in the road. This is because it is reasonable for Mr X to pursue his claim for repair costs through the courts.
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Essex County Council (25 012 670)
Statement Closed after initial enquiries Safeguarding 11-Nov-2025
Summary: We will not investigate this complaint the Council failed to respond properly to adult safeguarding concerns. That is because the complaint it late and there is no good reason to exercise discretion and consider it now.