Decision search
Your search has 58551 results
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Wokingham Borough Council (25 022 794)
Statement Closed after initial enquiries Allocations 18-Jun-2026
Summary: We will not investigate this complaint about how the Council dealt with Miss X’s housing register application. An investigation will not achieve anything for Miss X.
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Tameside Metropolitan Borough Council (25 026 214)
Statement Closed after initial enquiries Cemeteries and crematoria 18-Jun-2026
Summary: We will not investigate this complaint about the Council charging more for burial costs to a non-resident person, than it does to one of its residents. It is unlikely we would find fault, and the Council’s actions have not caused X a significant personal injustice. In addition, there is no worthwhile outcome achievable.
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Durham County Council (25 026 770)
Statement Closed after initial enquiries Other 18-Jun-2026
Summary: We will not investigate this complaint about a personal injury claim because the courts are better placed to consider the complaint and it is reasonable to expect Mrs Y to go to court about the matter.
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Leicester City Council (25 027 261)
Statement Closed after initial enquiries Council house sales and leaseholders 18-Jun-2026
Summary: We will not investigate this complaint about how the Council dealt with Ms X’s Right to Buy application. There is a specific legal process available to address such issues and it is reasonable for Ms X to use it.
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North Yorkshire Council (25 027 293)
Statement Upheld School transport 18-Jun-2026
Summary: Summary: There was fault in the way the Council publicised its new home to school transport policy. There was no evidence of fault in the way the appeals committee considered Mr X’s appeal against the Council’s decision not to provide free transport. So, this fault did not cause a significant injustice.
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Essex County Council (25 027 354)
Statement Upheld Special educational needs 18-Jun-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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North Northamptonshire Council (25 027 449)
Statement Closed after initial enquiries Noise 18-Jun-2026
Summary: We will not investigate this complaint about noise because there is insufficient evidence of fault in the Council’s actions to justify our involvement.
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London Borough of Southwark (25 031 186)
Statement Closed after initial enquiries Street furniture and lighting 18-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s delay in fixing a streetlight. This is because the injustice is not significant enough to warrant an investigation and we could not add to the Council’s investigation.
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Leeds City Council (26 000 284)
Statement Closed after initial enquiries Other 18-Jun-2026
Summary: We will not investigate this complaint about the advice provided to Ms X by an Early Help practitioner. This is because there is not enough evidence of fault to justify further investigation.
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Norfolk County Council (26 000 960)
Statement Closed after initial enquiries Street furniture and lighting 18-Jun-2026
Summary: We will not investigate Mrs X’s complaint about the street lighting outside her property being too bright. This is because there is insufficient evidence of fault by the Council.