Decision search
Your search has 58551 results
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London Borough of Lewisham (26 005 140)
Statement Upheld Other 21-Jun-2026
Summary: We upheld Ms X’s complaint about the Council’s delay in completing its children’s statutory complaints procedure within timescales.
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Carr Manor Community School (26 006 752)
Statement Closed after initial enquiries School admissions 21-Jun-2026
Summary: We will not investigate this complaint about a School Education Appeal Panel’s decision to refuse an appeal for a school place. This is because there is not enough evidence of fault causing significant injustice.
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London Borough of Lewisham (25 023 176)
Statement Closed after initial enquiries Homelessness 21-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness application. It would have been reasonable for Mr X to appeal some of the decisions and there is insufficient injustice caused by the remaining matters.
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Hampshire County Council (25 023 266)
Statement Closed after initial enquiries Special educational needs 21-Jun-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s refusal to obtain occupational therapist advice as part of its assessment of his son’s special educational needs. This is because Mr X has used his right of appeal to challenge the content of the final Education, Health and Care Plan and any complaint about the assessment process is too closely linked to the Council’s decision about what to include in the Plan. We will not separately investigate Mr X’s complaint about the Council’s warning over his conduct as the issue did not cause Mr X significant injustice.
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North Northamptonshire Council (25 023 289)
Statement Closed after initial enquiries Homelessness 21-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s homelessness application because we are unlikely to find fault. Miss X could have also appealed the Council’s decision to end its homelessness duty.
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Worcestershire County Council (25 023 301)
Statement Closed after initial enquiries Parking and other penalties 21-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to allow his chosen contractor to install a dropped kerb. There is not enough evidence of fault by the Council to warrant our involvement.
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Blackpool Borough Council (25 023 323)
Statement Closed after initial enquiries Planning applications 21-Jun-2026
Summary: We will not investigate this complaint about the Council’s consultation over a proposed Traffic Regulation Order. There is not enough evidence of fault which would warrant an investigation. Also, an investigation into the Council’s failure to follow the approved landscaping plans for the roads near Mrs X’s home is unlikely to lead to a different outcome.
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Leeds City Council (25 023 565)
Statement Upheld Special educational needs 21-Jun-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Buckinghamshire Council (25 023 866)
Statement Upheld Special educational needs 21-Jun-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Nottingham City Council (25 024 174)
Statement Upheld Council tax 21-Jun-2026
Summary: We have upheld Mr X’s complaint about the handling of his council tax accounts. The Council have agreed to a suitable remedy.