Decision search
Your search has 58551 results
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London Borough of Hackney (25 015 461)
Statement Closed after initial enquiries Allocations 21-Jun-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Wigan Metropolitan Borough Council (25 015 588)
Statement Closed after initial enquiries Allocations 21-Jun-2026
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s housing register application and his request for a two-bedroom bungalow. There is insufficient evidence of fault which would warrant an investigation.
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Luton Borough Council (25 015 591)
Statement Upheld Allocations 21-Jun-2026
Summary: We will not investigate this complaint about how the Council considered Miss X’s housing priority. There is insufficient evidence of fault in how it reached its decision to justify an investigation of her complaint. We will not investigate the Council’s delay in dealing with Miss X’s request for medical priority as it provided a proportionate remedy for the injustice caused to her.
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Buckinghamshire Council (25 015 624)
Statement Closed after initial enquiries Special educational needs 21-Jun-2026
Summary: We cannot investigate this matter. This is because Ms X and Mr Y have appealed to the tribunal which is the correct mechanism to challenge the Council’s decision to cease the Education, Health and Care Plan. All parts of their complaint are connected to this and cannot be investigated.
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Lancashire County Council (25 016 301)
Statement Upheld Charging 21-Jun-2026
Summary: The investigation of this complaint has ended, as the Council has waived the charge of the care home fees complained about and so no further action by the Ombudsman is needed.
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Newcastle upon Tyne City Council (25 016 350)
Statement Closed after initial enquiries Homelessness 21-Jun-2026
Summary: We will not investigate Mr X’s complaint about the shared accommodation the Council arranged or its decision he was not in priority need. Mr X had court appeal rights and, despite his disabilities, it was reasonable for him to use them.
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Knowsley Metropolitan Borough Council (25 016 373)
Statement Closed after initial enquiries Homelessness 21-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of homelessness, a safeguarding alert, and related complaints. It would be reasonable for the complainant to take court action where it is available after the Council’s review decisions. There is otherwise not enough evidence of fault in the Council’s procedures or complaint response to warrant us investigating.
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Statement Closed after initial enquiries Homelessness 21-Jun-2026
Summary: We will not investigate this complaint about Ms X’s homelessness and an alleged data protection breach. This is because the complaint about Ms X’s homelessness carried a court appeal right which it was reasonable for Ms X to use. Regarding her data protection complaint, the Information Commissioner’s Office is better placed to consider this issue.
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Leeds City Council (25 018 083)
Statement Closed after initial enquiries Allocations 21-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision he is not eligible for a tenancy succession or its handling of his housing application. There is insufficient evidence of fault in the Council’s actions around the tenancy succession and housing application, and the court is better placed to consider matters relating to possession.
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Birmingham City Council (25 019 936)
Statement Closed after initial enquiries Child protection 21-Jun-2026
Summary: We will not investigate Miss X’s complaint about how the Council handled safeguarding concerns after her child was removed from her care. There is not sufficient remaining injustice to warrant an investigation.