Decision search
Your search has 58551 results
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Herefordshire Council (25 024 119)
Statement Closed after initial enquiries Private housing 22-Jun-2026
Summary: We will not investigate Mr X’s complaint about alleged fraudulent activity by a Council- appointed contractor and the Council’s handling of his complaint about the matter. There is insufficient evidence of fault in the Council’ actions. The Police are better placed to investigate allegations of fraudulent activity. It he considers the Council liable for financial losses, he can take the matter to court.
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Leeds City Council (25 024 223)
Statement Upheld Special educational needs 22-Jun-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Surrey County Council (25 024 552)
Statement Closed after initial enquiries Highway repair and maintenance 22-Jun-2026
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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Arun District Council (25 024 571)
Statement Closed after initial enquiries Allocations 22-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to rehouse him. This is because there is not enough evidence of fault to justify our involvement.
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London Borough of Barnet (25 024 844)
Statement Closed after initial enquiries Child protection 22-Jun-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s actions which have been considered in care proceedings for his child. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Durham County Council (25 024 952)
Statement Closed after initial enquiries Planning applications 22-Jun-2026
Summary: We will not investigate this complaint about the way the Council considered Mr X’s complaint about his planning application. It is not a good use of public resources to investigate complaints about complaint procedures, if we cannot deal with the substantive issue.
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Mole Valley District Council (25 025 203)
Statement Closed after initial enquiries Antisocial behaviour 22-Jun-2026
Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s reports of anti-social behaviour. This is because we are unlikely to find fault with the actions of the Council. Mrs X has also not suffered significant injustice in relation to parts of the complaint. Another body is better placed to consider Mrs X’s concerns about animal welfare.
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Kirklees Metropolitan Borough Council (25 025 674)
Statement Closed after initial enquiries Child protection 22-Jun-2026
Summary: We will not investigate this complaint about an alleged data breach. This is because complaints about data matters, such as this, are best considered and decided by the Information Commissioner’s Office.
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The Hygrove Limited and the Abbeycare Group (25 007 982)
Statement Closed after initial enquiries Charging 22-Jun-2026
Summary: We cannot investigate this complaint about a drug and alcohol treatment centre. This is because the complaint is not about actions that involve, or are connected to, the provision of adult social care. So, we have no power to investigate the complaint.
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London Borough of Barnet (26 007 097)
Statement Closed after initial enquiries Highway repair and maintenance 22-Jun-2026
Summary: We will not investigate Mr B’s complaint that his home is being damaged because of the Council’s failure to maintain the road outside his home. This is because it is reasonable for Mr B to pursue this matter at court.