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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52139 results

Surrey County Council (24 013 817)

Statement Closed after initial enquiries Highway repair and maintenance 29-Jan-2025

Summary: We will not investigate this complaint about the Council failing to properly address highway drainage issues in the complainant’s area. It is reasonable to expect the complainant to use the available court remedies, and we are unlikely to be able to achieve anything more for him.
Devon County Council (24 013 841)

Statement Closed after initial enquiries Charging 29-Jan-2025

Summary: We will not investigate Mr X’s complaint about the Council delaying in providing him with the financial information he requested regarding his mother in law’s deferred payment agreement. This is because the accepted fault has not caused significant injustice.
Luton Borough Council (24 013 891)

Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Jan-2025

Summary: We will not investigate this complaint about housing benefit for supported accommodation. There is not significant enough direct injustice to warrant investigation. Nobody who might have a direct injustice has authorised Mr X to represent them. It is not our role to oversee the Council’s activities generally.
Warwickshire County Council (24 013 988)

Statement Closed after initial enquiries Charging 29-Jan-2025

Summary: We will not investigate this complaint about a financial assessment for social care costs. There is not enough evidence of fault by the Council.
Newcastle upon Tyne City Council (24 014 215)

Statement Closed after initial enquiries Child protection 29-Jan-2025

Summary: We will not investigate Miss X’s complaint about the Council’s children’s social work team or the conduct of a social worker. This is because an investigation by the Ombudsman is unlikely to achieve a different outcome.
London Borough of Wandsworth (24 014 296)

Statement Closed after initial enquiries Child protection 29-Jan-2025

Summary: We will not investigate this complaint the Council failed to offer appropriate children’s social care support. That is because the complaint is late.
Gateshead Metropolitan Borough Council (24 014 596)

Statement Closed after initial enquiries Drainage 29-Jan-2025

Summary: We will not investigate this complaint about the Council’s decision that flooding to Mr X’s property is not caused by water runoff from a field it owns. This is because there is no evidence to suggest fault by the Council.
Luton Borough Council (24 014 724)

Statement Closed after initial enquiries Council tax 29-Jan-2025

Summary: We will not investigate this complaint about council tax payments because there is insufficient evidence of fault by the Council.
Harlow District Council (24 014 777)

Statement Closed after initial enquiries Antisocial behaviour 29-Jan-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s actions relating to noise and harassment. We are unlikely to find fault in the Council’s decision making.
Hinckley & Bosworth Borough Council (24 014 836)

Statement Closed after initial enquiries Planning applications 29-Jan-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault in how the Council made its decision.

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