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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52507 results

Kent County Council (25 005 138)

Statement Closed after initial enquiries School admissions 23-Jun-2025

Summary: We will not investigate Miss X’s complaint about a school admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.
Wigan Metropolitan Borough Council (25 005 865)

Statement Closed after initial enquiries Highway repair and maintenance 23-Jun-2025

Summary: We will not investigate Mrs B’s complaint that she suffered injuries due to the Council’s failure to maintain a pavement. This is because it is reasonable for Mrs B to take the Council to court.
London Borough of Lambeth (24 000 994)

Statement Closed after initial enquiries Allocations 23-Jun-2025

Summary: We will not investigate Ms X’s complaint about the priority the Council awarded on its housing register because there is insufficient evidence of fault to justify our involvement..
North Yorkshire Council (25 001 036)

Statement Closed after initial enquiries Looked after children 23-Jun-2025

Summary: We will not investigate Mr X’s historic complaint that the Council was complicit with child abuse when he was a child in its care. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
Essex County Council (25 002 067)

Statement Closed after initial enquiries Refuse and recycling 23-Jun-2025

Summary: We will not investigate this complaint about access to recycling centres in a van. This is because there is insufficient evidence of fault by the Council.
London Borough of Croydon (25 002 195)

Statement Closed after initial enquiries Parking and other penalties 23-Jun-2025

Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Miss Y to go to the Traffic Enforcement Centre and the London Tribunals to appeal the matter.
Transport for London (25 002 209)

Statement Closed after initial enquiries Public transport 23-Jun-2025

Summary: We will not investigate this complaint about the Authority’s decision not to refund £14.90 to the complainant. This is because there is insufficient evidence of injustice.
Herefordshire Council (25 003 427)

Statement Closed after initial enquiries Safeguarding 23-Jun-2025

Summary: We will not investigate this complaint about how the Council responded to a safeguarding referral. There is not enough evidence of fault to justify our involvement.
London Borough of Hounslow (25 003 448)

Statement Upheld Leisure and culture 23-Jun-2025

Summary: We will not investigate this complaint about how the Council managed Mr X’s allotment plot. This is because the Council has said it will take appropriate action to prevent reoccurrence of fault. Additionally, the Council has offered to waive Mr X’s allotment plot charges for a year as a remedy for injustice and there is therefore no injustice remaining. Nor are there any wider public interest issues to justify investigating.
West Northamptonshire Council (25 003 486)

Statement Closed after initial enquiries Other 23-Jun-2025

Summary: We will not investigate this complaint about how the Council dealt with a conduct complaint about a parish councillor as we can achieve no meaningful outcome.

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