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SearchResult - Local Government and Social Care Ombudsman

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Your search has 52507 results

  • Newcastle-under-Lyme Borough Council (24 022 470)

    Statement Closed after initial enquiries Allocations 23-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the outcome of his housing register application. There is not enough evidence of fault to justify our involvement.

  • Thurrock Council (24 022 602)

    Statement Closed after initial enquiries Allocations 23-Jun-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Havering (24 022 707)

    Statement Closed after initial enquiries Allocations 23-Jun-2025

    Summary: We will not investigate Ms X’s complaint about a Council decision that she is not eligible to join its housing register. There is insufficient evidence of fault to warrant an investigation.

  • City of York Council (24 022 788)

    Statement Closed after initial enquiries Council tax 23-Jun-2025

    Summary: We will use our discretion not to investigate this complaint about a fraud investigation because it is on-going. We will not investigate the complaint about reasonable adjustments because the Council will re-consider the complaint.

  • East Sussex County Council (24 022 793)

    Statement Closed after initial enquiries Disabled facilities grants 23-Jun-2025

    Summary: We will not investigate Mrs X complaint about the Council’s handling of a disabled facilities grant. This is because there is insufficient evidence of fault.

  • Tameside Metropolitan Borough Council (24 022 827)

    Statement Closed after initial enquiries Councillor conduct and standards 23-Jun-2025

    Summary: We will not investigate Ms X’s complaint about how the Council dealt with her complaint about a councillor. There is insufficient evidence of fault to warrant an investigation.

  • Bournemouth, Christchurch and Poole Council (24 022 834)

    Statement Closed after initial enquiries Charging 23-Jun-2025

    Summary: We will not investigate Mr X’s complaint about his mother, Mrs Z’s, domiciliary care as these complaints are late. We will also not investigate Mr X’s complaint that the Council told the family Mrs Z’s care would be free but then charged her. There is not enough evidence of fault to justify an investigation.

  • London Borough of Barnet (25 004 148)

    Statement Closed after initial enquiries Other 23-Jun-2025

    Summary: We will not investigate Ms X’s complaint about the use of preferred personal pronouns on Council emails. Her complaint is late.

  • London Borough of Barnet (25 004 693)

    Statement Closed after initial enquiries Refuse and recycling 23-Jun-2025

    Summary: We will not investigate Ms X’s complaint about bin collections and harassment. Either further investigation would not lead to a different outcome or there is not enough evidence of fault to justify an investigation.

  • London Borough of Barnet (25 004 746)

    Statement Upheld Other 23-Jun-2025

    Summary: We will not investigate Ms X’s complaint about the actions of the Council when she registered her father’s death. Further investigation would not lead to a different outcome.

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