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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52230 results

Birmingham City Council (24 016 646)

Statement Closed after initial enquiries Refuse and recycling 04-Mar-2025

Summary:Ms X complained the Council repeatedly failed to collect her household waste after she asked for a replacement bin. She said while the Council acknowledged a delay in providing her with a replacement bin and assured her the collection crew would collect her waste in bin bags in the meantime, multiple collections were missed.
St Helens Metropolitan Borough Council (24 016 727)

Statement Closed after initial enquiries Rights of way 04-Mar-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to ask him to remove a fence encroaching on a public highway. This is because there is not enough evidence of fault to justify an investigation.
Surrey County Council (24 016 887)

Statement Closed after initial enquiries School transport 04-Mar-2025

Summary: We will not investigate this complaint about post-16 college transport for Mr X’s daughter. This is because there is not enough evidence of fault by the Council to warrant an investigation.
London Borough of Lambeth (24 016 938)

Statement Closed after initial enquiries Homelessness 04-Mar-2025

Summary: We will not investigate this complaint about the Council’s assessment of a homeless application. It was reasonable for Mrs X to use the review and appeal process available to challenge homelessness decisions.
Kirklees Metropolitan Borough Council (24 017 192)

Statement Upheld Council tax 04-Mar-2025

Summary: We will not investigate this complaint about Council tax because the Council has remedied the matter, and any dispute is a matter for the Valuation Tribunal.
Transport for London (24 017 242)

Statement Closed after initial enquiries Traffic management 04-Mar-2025

Summary: We will not investigate this complaint about the Ultra Low Emission Zone because there is not enough evidence of fault to justify investigation.
Lancashire County Council (24 017 364)

Statement Upheld Special educational needs 04-Mar-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
London Borough of Camden (24 017 619)

Statement Closed after initial enquiries Parking and other penalties 04-Mar-2025

Summary: We will not investigate this complaint that the Council wrongly charged Mr X in relation to penalty charge notices as there is insufficient evidence of fault by the Council to warrant our further action.
Surrey County Council (24 017 733)

Statement Closed after initial enquiries Highway repair and maintenance 04-Mar-2025

Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.
Essex County Council (24 017 742)

Statement Closed after initial enquiries Highway repair and maintenance 04-Mar-2025

Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.

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