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  • Royal Borough of Greenwich (25 007 217)

    Statement Closed after initial enquiries Other 22-Sep-2025

    Summary: We cannot investigate Mr X’s complaint about a court ordered report because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.

  • Devon County Council (25 007 278)

    Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2025

    Summary: We will not investigate this complaint about Mr X saying that the Council did not clear the debris on a road for four months, as we could not achieve a worthwhile outcome.

  • Liverpool City Council (25 007 281)

    Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s handling of her correspondence about a Penalty Charge Notice. This is because Miss X has challenged the Council’s escalation of the case at court and if she disagreed with the Penalty Charge Notice it would have been reasonable for her to have used her right of appeal.

  • Oxfordshire County Council (25 007 697)

    Statement Closed after initial enquiries Other 22-Sep-2025

    Summary: We will not investigate Ms X’s complaint that the Council has shared inaccurate information about her. The Information Commissioner is better placed to deal with her complaint.

  • London Borough of Hounslow (25 007 722)

    Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025

    Summary: We will not investigate this complaint about the Council’s failure to respond to Mrs X’s representations against a penalty charge notice. This is because it would be reasonable for Mrs X to apply to the Traffic Enforcement Centre to make a late witness statement/statutory declaration.

  • Kent County Council (25 007 794)

    Statement Closed after initial enquiries Other 22-Sep-2025

    Summary: We will not investigate this complaint about the Council’s refusal to make changes to the public highway to give Miss X safer access to a nearby village. This is because there is not enough evidence of fault by the Council or to show its actions caused Miss X significant injustice.

  • Wealden District Council (25 008 411)

    Statement Closed after initial enquiries Other 22-Sep-2025

    Summary: We will not investigate this complaint about the poor state of a garage Mrs X was using as a storage facility, resulting in damage to her property. This is claim for damages and we cannot decide liability, therefore it would be reasonable for Mrs X to pursue her claim through the courts who can decide on liability.

  • Calderdale Metropolitan Borough Council (25 009 263)

    Statement Closed after initial enquiries School transport 22-Sep-2025

    Summary: We will not investigate this complaint about the Council refusing free home-to-school transport for Ms X’s child. This is because there is not enough evidence of fault by the Council.

  • Cornwall Council (25 009 555)

    Statement Closed after initial enquiries Other 22-Sep-2025

    Summary: We will not investigate this complaint about damage caused to Miss X’s windscreen as it does not represent a level of injustice sufficient to warrant our further involvement.

  • Kent County Council (25 010 339)

    Statement Closed after initial enquiries School transport 22-Sep-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse home to school transport. It is unlikely we would find fault.

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