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Your search has 52233 results

  • London Borough of Croydon (24 014 379)

    Statement Upheld Other 11-Mar-2025

    Summary: We will not investigate Miss X’s complaint about the Council failing to provide her with adequate care leaver support and with providing her with incorrect information. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • London Borough of Wandsworth (24 015 929)

    Statement Closed after initial enquiries Planning applications 11-Mar-2025

    Summary: We will not investigate this complaint about the Council failing to carry out a satisfactory consultation for a proposed housing development where the Ms X lives. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

  • Sevenoaks District Council (24 016 309)

    Statement Closed after initial enquiries Planning applications 11-Mar-2025

    Summary: We will not investigate this complaint about the way the Council processed and considered planning applications for a site next to Mr & Mrs Y’s home. Nor in the way it considered their reports of noise nuisance. There is not enough evidence of fault to justify an investigation. Also, we do not consider they suffered a significant personal injustice when a planning officer suggested they were too late to seek judicial review of a planning decision.

  • Derbyshire County Council (24 016 489)

    Statement Closed after initial enquiries Special educational needs 11-Mar-2025

    Summary: We will not investigate this complaint about how the Council dealt with an Education Health and Care needs assessment. This is because the issues raised have either been appealed to a tribunal or are not separable from that appeal.

  • Birmingham City Council (24 016 581)

    Statement Closed after initial enquiries Council tax 11-Mar-2025

    Summary: We will not investigate this complaint about the Council's handling of a council tax account as the alleged fault by the Council does not cause Mr X a level of injustice that would justify our further involvement

  • Royal Borough of Kingston upon Thames (24 016 911)

    Statement Closed after initial enquiries Private housing 11-Mar-2025

    Summary: We will not investigate Ms X’s complaint about the Council not acting in line with its contract with her because it is reasonable for her to take court action in relation to the contract. Further, we could not achieve the outcome Ms X wants.

  • London Borough of Richmond upon Thames (24 017 070)

    Statement Closed after initial enquiries Other 11-Mar-2025

    Summary: We will not investigate Mrs X’s complaint about a LADO’s investigation. We cannot investigate a school and police investigation the LADO oversaw. We are unlikely to add to the Council’s reply to Mrs X’s complaint.

  • Rutland County Council (24 017 379)

    Statement Closed after initial enquiries Planning applications 11-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning application. This is because there is not enough evidence of fault by the Council.

  • Devon County Council (24 017 380)

    Statement Closed after initial enquiries Special educational needs 11-Mar-2025

    Summary: We will not investigate this complaint about the Council’s decision not to issue Mrs X’s child with an Education, Health and Care Plan. This is because the case is outside our jurisdiction.

  • Stafford Borough Council (24 017 441)

    Statement Closed after initial enquiries Enforcement 11-Mar-2025

    Summary: We will not investigate this complaint about how the Council dealt with possible breaches of planning control. This is because the complainant has a right to appeal to the Planning Inspector. It is unlikely we would find fault in relation to the remaining issues complained about.

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