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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Oxfordshire County Council (25 004 602)

Statement Closed after initial enquiries Other 29-Sep-2025

Summary: We will not investigate this complaint from Ms X about the Council’s handling of a complaint related to a meeting she attended, where she says she was bullied. This is because we could not add to the investigation carried out by the Council or achieve a different outcome.
Suffolk County Council (25 004 632)

Statement Closed after initial enquiries Disabled children 29-Sep-2025

Summary: We will not investigate Mr F’s complaint about the Council’s decision his son did not meet the criteria for the Disabled Children’s Team because there is insufficient evidence of fault.
Cornwall Council (25 004 704)

Statement Upheld Direct payments 29-Sep-2025

Summary: We will not investigate this complaint about charging for adult social care. We are satisfied with the actions the Council has taken to waive charges before it explained how to pay them. The remaining charges are correctly due. It is unlikely an Ombudsman investigation would reach a different outcome.
North East Lincolnshire Council (25 004 898)

Statement Closed after initial enquiries Child protection 29-Sep-2025

Summary: We will not investigate Mrs X’s complaint about how the Council dealt with allegations made about her. This is because there is insufficient evidence of fault.
Leicester City Council (25 006 766)

Statement Closed after initial enquiries Council tax 29-Sep-2025

Summary: We will not investigate this complaint about a business rates liability. This is a matter for the courts. The Information Commissioner can consider Mr X’s data protection complaint and there is not enough evidence of fault by the Council about other matters.
Manchester City Council (25 007 187)

Statement Closed after initial enquiries Refuse and recycling 29-Sep-2025

Summary: We will not investigate this complaint about the Council’s waste collection. This is because the claimed injustice is not significant enough to warrant investigation.
Sandwell Metropolitan Borough Council (25 007 237)

Statement Closed after initial enquiries Council tax 29-Sep-2025

Summary: We will not investigate this complaint about the Council’s failure to collect Miss X’s council tax payments. This is because an investigation would be unlikely to find fault with the Council’s actions.
Brighton & Hove City Council (25 007 295)

Statement Closed after initial enquiries Other 29-Sep-2025

Summary: We will not investigate this complaint about the Council’s response to an information request as it is best dealt with by the Information Commissioner’s Office.
Birmingham City Council (25 007 321)

Statement Closed after initial enquiries Refuse and recycling 29-Sep-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s failure to collect waste bins due to industrial action. This is because we have no jurisdiction to investigate matters which affect all or most people in the Council’s area.
St Bernard's RC Grammar School, Slough (25 007 391)

Statement Closed after initial enquiries School admissions 29-Sep-2025

Summary: We will not investigate Miss X’s complaint about the School’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.

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