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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52233 results

North West Leicestershire District Council (24 020 050)

Statement Closed after initial enquiries Refuse and recycling 19-Mar-2025

Summary: We will not investigate this complaint about @.
Cumberland Council (24 020 219)

Statement Closed after initial enquiries Other 19-Mar-2025

Summary: We cannot investigate this complaint about business rates liability. As a court has decided Mr X is liable for the business rates, we can no longer investigate.
London Borough of Hounslow (24 020 733)

Statement Closed after initial enquiries Council tax 19-Mar-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
Coventry City Council (24 020 894)

Statement Closed after initial enquiries Council tax 19-Mar-2025

Summary: We will not investigate this complaint about a review of a Parish Council boundary because the law provides a remedy and there is insufficient injustice to warrant investigation.
Walsall Metropolitan Borough Council (24 020 934)

Statement Closed after initial enquiries Council tax 19-Mar-2025

Summary: We will not investigate this complaint about Council tax premiums because there is a right of appeal to a Valuation Tribunal.
Sandwell Metropolitan Borough Council (24 021 051)

Statement Closed after initial enquiries Other 19-Mar-2025

Summary: We cannot investigate this complaint about the Council failing to maintain a tree at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
Transport for London (24 021 074)

Statement Closed after initial enquiries Parking and other penalties 19-Mar-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice for stopping on a red route. This is because the complainant could have appealed to the tribunal and because the Authority considered the circumstances which led to the fine.
Halton Borough Council (23 005 581)

Report Upheld Homelessness 19-Mar-2025

Summary: Mr X complained the Council did not properly consider his homelessness application after he became homeless in July 2022 due to fleeing domestic violence. He says the Council did not carry out its duties towards his application, which meant he missed out on accommodation opportunities.
Moors Park (Bishopsteignton) Limited (23 001 565)

Report Upheld Charging 18-Mar-2025

Summary: The Local Government and Social Care Ombudsman investigated a complaint about care home fees charged to the complainant’s mother. We found Moors Park (Bishopsteignton) Limited: imposed additional charges for care provided over a weekly baseline limit of 25 hours, which was not set out in the contract; charged other residents additional fees without first amending their contracts; This meant the care home caused the woman financial injustice and her son suffered time and trouble complaining.
Sheffield City Council (24 002 665)

Statement Upheld Child protection 18-Mar-2025

Summary: Ms X complained that Sheffield City Council and Sheffield Children’s NHS Foundation Trust failed to address the impact of their failings during a child safeguarding enquiry. We are satisfied the Council and the Trust have now proposed appropriate and proportionate action to resolve the complaint. Because of this, we will not investigate Ms X’s complaint.

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