Decision search

What's this ?

Organisation
Organisation name:

Organisation type:
Decision type
Statements Reports Both
Reference number
Reference number:
Date range
From To
Sort Results
Descending (latest first) Ascending (oldest first)

Advanced search

Exclude (NOT)
Subject area
Category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category
Advanced options

Decision reason: Closed after initial enquiries Not upheld Upheld

Show advanced search

Your search has 52233 results

Surrey County Council (24 016 916)

Statement Closed after initial enquiries Other 19-Mar-2025

Summary: We will not investigate this complaint there was a delay in the Council deciding whether to fund a residential placement following an Education Health and Care Plan annual review. That is because further investigation would not lead to a different outcome.
London Borough of Redbridge (24 016 995)

Statement Closed after initial enquiries Homelessness 19-Mar-2025

Summary: We will not investigate Miss X’s complaint about her housing application. Miss X has right of review if she disagrees with the Council’s decisions and it is reasonable for her to exercise that right.
Leicestershire County Council (24 017 145)

Statement Closed after initial enquiries School transport 19-Mar-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s school transport. The complaint is late and there is no good reason we should now investigate.
London Borough of Islington (24 017 163)

Statement Upheld Charging 19-Mar-2025

Summary: We will not investigate this complaint about the Council invoicing the complainant for backdated care charges which the complainant disputed due to him not being informed prior. There was fault by the Council due to an error with sending the complainant invoices. However, the Council remedied any injustice caused to the complainant with an adequate payment and apology. The evidence suggests the complainant was aware of his need to contributed to his care despite having not been involved.
South Tyneside Metropolitan Borough Council (24 017 246)

Statement Closed after initial enquiries Other 19-Mar-2025

Summary: We will not investigate this complaint about how a social worker managed Mr X’s case because there is no worthwhile outcome we could achieve by investigating. We cannot investigate the Council’s actions in matters subject to court proceedings.
London Borough of Ealing (24 017 581)

Statement Closed after initial enquiries School transport 19-Mar-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for home to school transport for her child, Y. This is because there is not enough evidence of fault to justify investigating.
Holy Family Catholic High School (24 017 643)

Statement Closed after initial enquiries School admissions 19-Mar-2025

Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
Surrey County Council (24 017 676)

Statement Upheld Special educational needs 19-Mar-2025

Summary: We decided not to investigate Mrs X’s complaint about a three-month delay in the Education, Health and Care needs assessment process of her child, Y. This is because the Council upheld the complaint, apologised to Mrs X, and offered her a £300 symbolic payment in line with the Ombudsman’s guidance. Further investigation by us would therefore not be proportionate.
Torbay Council (24 017 720)

Statement Closed after initial enquiries Councillor conduct and standards 19-Mar-2025

Summary: We will not investigate Mr X’s complaint about how the Council dealt with a complaint about the conduct of a Councillor. This is because there is insufficient evidence of fault causing Mr X a significant injustice.
Nottingham City Council (24 017 729)

Statement Closed after initial enquiries Child protection 19-Mar-2025

Summary: We will not investigate Ms X’s complaint about how the Council paid a financial remedy to her children. Investigation by us is unlikely to achieve anything more.

Back
294
295
296
297
298
299
300
301
302
303
Next

Cookie name	Description	Action
ASPSESSIONID	This helps the site to function smoothly during your visit. For example, remembering your display settings and online complaint form preferences.
CookieNotice.Analytics	Used to remember your choice for analytical cookies.
TH_TOOLBAR_SETTINGS	Stores an object containing user specific settings for the Browsealoud toolbar such as dialog positions and button states. No personally identifiable data is stored.
API_SETTINGS	Stores an object containing user specific API settings for the Browsealoud toolbar such as voice and language selection, user preferences set in the toolbar settings panel and selected styles for word highlighting. No personally identifiable data is stored.
audioalert	Stores a value ‘audioalert = true’ after the first Browsealoud audio alert.
__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmt	Used to throttle request rate.	BrowseAloud v.3 documentation Privacy policy
__utmb	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmbcookie to determine whether the user was in a new session/visit.	BrowseAloud v.3 documentation Privacy policy
__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
_ga	Used to distinguish users. The ID is used only to identify the session for the statistics and is completely anonymous.	BrowseAloud v.3 documentation Privacy policy
_gat_UA-4669579-11	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.	BrowseAloud v.3 documentation Privacy policy
_gid	Used to distinguish users.	BrowseAloud v.3 documentation Privacy policy

Company	Description	Action
Google Inc = _ga	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gid	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gat	Google Analytics tracking cookie. Used to manage the rate at which page view requests are made.	Terms and conditions Privacy policy

www.lgo.org.uk has experienced a problem

Decision search

Advanced search

Your search has 52233 results

Review your privacy settings