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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Devon County Council (25 004 673)

Statement Upheld Special educational needs 29-Oct-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
Somerset Council (25 004 880)

Statement Closed after initial enquiries Assessment and care plan 29-Oct-2025

Summary: We will not investigate this complaint about financial assessment for adult social care charges, and the Council’s decision about a deprivation of asset. This is because it is unlikely we would find fault in the Council’s decision-making process or reach a different outcome.
Slough Borough Council (25 005 734)

Statement Closed after initial enquiries Special educational needs 29-Oct-2025

Summary: We cannot investigate part of Mrs Y’s complaint about the Council’s decision to end her child, Z’s, Education, Health and Care Plan because Mrs Y appealed the decision to the SEND Tribunal, and the law says we cannot investigate. For the remainder, there is insufficient evidence of fault and Mrs Y was not caused a significant enough injustice.
London Borough of Southwark (25 005 908)

Statement Closed after initial enquiries Other 29-Oct-2025

Summary: We will not investigate how the Council dealt with Miss X’s complaint about a seagull nest on the roof of her block. This is because we could not add to the Council’s investigation or achieve anything more.
Royal Borough of Greenwich (25 006 860)

Statement Closed after initial enquiries Other 29-Oct-2025

Summary: We will not investigate this complaint about the Council’s involvement with Miss X’s family. This is because the complaint concerns events that took place more than 12 months ago. In addition, an investigation into these matters would be unlikely to result in a worthwhile outcome.
Bracknell Forest Council (25 007 610)

Statement Closed after initial enquiries Special educational needs 29-Oct-2025

Summary: We will not investigate this complaint about the education provided to Mrs X’s child and the Council’s handling of the Education, Health and Care Plan process. This is because part of the complaint is late, and Mrs X could have complained to the Ombudsman sooner. Mrs X has appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places much of the complaint outside our jurisdiction. The delay by the Council in dealing with the Education, Health and Care Plan did not cause an injustice significant enough to warrant our involvement.
Hertfordshire County Council (25 007 654)

Statement Closed after initial enquiries Child protection 29-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council’s involvement in a family member leaving the family home. We are unlikely to find this was directly caused by Council fault.
Swindon Borough Council (25 007 703)

Statement Closed after initial enquiries Special educational needs 29-Oct-2025

Summary: We will not investigate this complaint about the Education, Health and Care Plan process for Mr X’s child. This is because Mr X had a right of appeal to the First-tier Tribunal (Special Educational Needs and Disability) which he has now used. This places the complaint outside our jurisdiction.
Dorset Council (25 007 751)

Statement Closed after initial enquiries Child protection 29-Oct-2025

Summary: We will not investigate Mr X’s complaint about how the Council dealt with safeguarding concerns raised about his child. This is because the matter has been subject to court proceedings. The Information Commissioner is better placed to deal with Mr X’s complaint about data protections matters.
Rother District Council (25 007 919)

Statement Closed after initial enquiries Planning applications 29-Oct-2025

Summary: We will not investigate Mrs X’s complaint about the way the Council considered a planning application. The complaint is late and there are no good reasons to exercise discretion to consider the late complaint.

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