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SearchResult - Local Government and Social Care Ombudsman

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Your search has 52297 results

  • Medway Council (24 017 077)

    Statement Closed after initial enquiries School transport 13-Apr-2025

    Summary: We will not investigate this complaint about the Council’s handling of Ms X’s request for home to school transport. There is not enough evidence of fault by the Council for us to question its decision. Also, the Council has now granted transport which is the outcome Ms X wanted. An investigation by the Ombudsman would not lead to different outcome or achieve anything more.

  • Reading Borough Council (24 018 724)

    Statement Closed after initial enquiries Charging 13-Apr-2025

    Summary: We will not investigate this complaint about the personal budget and funding of an adult social care home placement. There is not enough evidence of fault by the Council in these issues. There was some delay by the Council but that does not cause a significant enough injustice to justify an Ombudsman investigation when we would not consider the main issue of complaint.

  • Blackpool Borough Council (24 018 737)

    Statement Closed after initial enquiries Antisocial behaviour 13-Apr-2025

    Summary: We will not investigate this complaint about the Council encouraging the complainant’s neighbours to harass her. We have not seen enough evidence of fault in the Council’s actions. Also an investigation would not lead to a different outcome and there is another suitable organisation to consider the concerns about breaches of privacy and harassment.

  • London Borough of Lewisham (24 018 738)

    Statement Closed after initial enquiries Council tax 13-Apr-2025

    Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax liability. This is because the matter has already been considered in court, and because the complaint is late without good reasons to investigate it now.

  • Dudley Metropolitan Borough Council (24 018 962)

    Statement Closed after initial enquiries Antisocial behaviour 13-Apr-2025

    Summary: We will not investigate this complaint about the Council lying to the Courts and wrongly evicting the complainant. This is because the law says we cannot investigate complaints about matters that have been considered in court proceedings. Also we cannot consider complaints about actions the Council has taken as a landlord. Both matters are outside our jurisdiction.

  • Devon County Council (24 019 029)

    Statement Upheld Special educational needs 13-Apr-2025

    Summary: We have upheld Mr X’s complaint about the Council’s delay in completing his child Education, Health and Care needs assessment. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • Wealden District Council (24 019 099)

    Statement Closed after initial enquiries Council tax 13-Apr-2025

    Summary: We will not investigate this complaint that the Council mismanaged the council tax for the complainant’s late mother’s property. This is because there is insufficient evidence of fault by the Council.

  • Kirklees Metropolitan Borough Council (24 019 228)

    Statement Closed after initial enquiries Antisocial behaviour 13-Apr-2025

    Summary: We will not investigate this complaint about how the Council dealt with reports of a light nuisance. This is because there is insufficient evidence of fault.

  • Brighton & Hove City Council (24 019 244)

    Statement Closed after initial enquiries School admissions 13-Apr-2025

    Summary: We will not investigate this complaint about the Council’s consultation into changes to its school admission arrangements. This is because there is not enough evidence of fault by the Council.

  • Warrington Council (24 019 566)

    Statement Closed after initial enquiries Transport 13-Apr-2025

    Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.

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