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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52297 results

Durham County Council (24 019 574)

Statement Upheld Refuse and recycling 13-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council failing to carry out refuse collection on his street. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.
London Borough of Brent (24 019 716)

Statement Closed after initial enquiries Private housing 13-Apr-2025

Summary: We will not investigate this complaint about the Council’s refusal to pay a private landlord for rent arrears and property damage caused by a tenant placed there by an agency. It was reasonable for Mrs X to seek a remedy against the tenant and the agency in the courts for the breaches of an assured shorthold tenancy agreement.
London Borough of Ealing (24 019 779)

Statement Closed after initial enquiries Allocations 13-Apr-2025

Summary: We will not exercise discretion to investigate this complaint about the Council removing Mr X’s housing application from the housing register. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
Bracknell Forest Council (24 019 874)

Statement Closed after initial enquiries Special educational needs 13-Apr-2025

Summary: We will not investigate this complaint about poor communication from the Council. This is because this alone has not caused Mrs X a significant enough injustice to justify our involvement.
London Borough of Ealing (24 019 929)

Statement Closed after initial enquiries Council tax 13-Apr-2025

Summary: We will not investigate this council tax complaint about an alleged delay by the Council in processing the complainant’s report that he was moving. This is because there is insufficient evidence of fault by the Council.
Hampshire County Council (24 019 935)

Statement Closed after initial enquiries Fostering 13-Apr-2025

Summary: We will not investigate this complaint that the Council was at fault in ceasing the complainant’s foster care payments. This is because investigation would not add anything significant to the response the Council has already made, or lead to a different outcome.
Manchester City Council (24 020 130)

Statement Closed after initial enquiries Refuse and recycling 13-Apr-2025

Summary: We will not investigate Mr X’s complaint about overflowing communal bins. This is because further investigation would not lead to a different outcome.
Lancashire County Council (24 020 153)

Statement Upheld Special educational needs 13-Apr-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
Blackpool Borough Council (24 020 702)

Statement Closed after initial enquiries Other 13-Apr-2025

Summary: We will not investigate this complaint about the conduct of a Council registrar. This is because there is insufficient evidence of fault, further investigation is unlikely to lead to a different outcome, and we cannot achieve the outcome Mr X wants.
Thanet District Council (24 020 750)

Statement Closed after initial enquiries Planning applications 13-Apr-2025

Summary: We will not investigate this complaint about a boundary treatment for a planning decision. There is not enough evidence of fault to justify further investigation, and we could not add to any previous investigation by the organisation. Complaints about freedom of information requests are for the Information Commissioner.

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