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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

London Borough of Merton (25 009 095)

Statement Closed after initial enquiries Refuse and recycling 06-Nov-2025

Summary: We will not investigate this complaint the Council’s Waste Collection Service wrongly drove on streets with weight restrictions. Further investigation would not lead to a different outcome.
Westmorland and Furness Council (25 010 295)

Statement Closed after initial enquiries Commercial and contracts 06-Nov-2025

Summary: We will not investigate this complaint about the Council’s involvement with Mr X. This is because most parts of the complaint are late and therefore outside our jurisdiction. Additionally, of the parts that are not late, Mr X has an alternative legal remedy through the courts to resolve his dispute. And because only they can achieve the outcome he is looking for, it would be reasonable to expect him to use that remedy.
Reading Borough Council (25 009 198)

Statement Closed after initial enquiries Child protection 06-Nov-2025

Summary: We will not investigate this complaint from Mr X about the Council making false claims and interfering with his email account. The complaint was made late, and there is no good reason to consider it now.
Southampton City Council (25 009 625)

Statement Closed after initial enquiries Planning applications 06-Nov-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.
Newcastle upon Tyne City Council (25 009 630)

Statement Closed after initial enquiries Parking and other penalties 06-Nov-2025

Summary: We will not investigate this complaint about a penalty charge notice. This is because the actions complained about did not cause Mr X significant enough injustice to warrant investigation.
London Borough of Haringey (25 009 806)

Statement Closed after initial enquiries Other 06-Nov-2025

Summary: We will not investigate Miss X’s complaint about the Council issuing her a Fixed Penalty Notice for fly-tipping. This is because Miss X has the right to raise a defence against the issuing of the notice in the magistrates court if she considers it was incorrectly issued and wishes to challenge it.
Southend-on-Sea City Council (25 010 817)

Statement Closed after initial enquiries Council tax 06-Nov-2025

Summary: We will not investigate Mr X’s complaint the Council wrongly pursued a former tenant for council tax. Further investigation would not lead to a different outcome.
London Borough of Brent (25 010 903)

Statement Closed after initial enquiries Parking and other penalties 06-Nov-2025

Summary: We cannot investigate this complaint about the Council’s handling of an appeal against a penalty charge notice. This is because Mr X has used his right to challenge the Council’s escalation of the case at court.
Stockport Metropolitan Borough Council (25 011 059)

Statement Closed after initial enquiries Planning applications 06-Nov-2025

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector.
Hertsmere Borough Council (25 011 857)

Statement Closed after initial enquiries Refuse and recycling 06-Nov-2025

Summary: We will not investigate Mr X’s complaint that the Council damaged his bin during a collection. The claimed injustice is not significant enough to warrant an investigation by the Ombudsman.

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