Decision search

What's this ?

Organisation
Organisation name:

Organisation type:
Decision type
Statements Reports Both
Reference number
Reference number:
Date range
From To
Sort Results
Descending (latest first) Ascending (oldest first)

Advanced search

Exclude (NOT)
Subject area
Category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category
Advanced options

Decision reason: Closed after initial enquiries Not upheld Upheld

Show advanced search

Your search has 55054 results

London Borough of Lewisham (25 011 723)

Statement Closed after initial enquiries Parking and other penalties 07-Nov-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice for a moving traffic contravention. This is because there is not enough evidence of fault to justify an investigation.
London Borough of Islington (25 008 234)

Statement Closed after initial enquiries Parking and other penalties 07-Nov-2025

Summary: We cannot investigate the Council’s use of enforcement agents in recovering a penalty charge notice as the complainant referred this matter to court and it is therefore no longer within our remit. We will not investigate Miss X’s complaint about procedural faults regarding the enforcement agent action as this has not, as yet, been dealt with by the Council
Broxbourne Borough Council (25 008 029)

Statement Closed after initial enquiries Allocations 07-Nov-2025

Summary: We will not investigate Miss X’s complaint about how the Council handled her housing benefits arrears case and the Council’s decision to put her housing application on hold until she pays off the arrears. This is because the first part of her complaint is late, and there is not enough evidence of fault to warrant investigating the second part of her complaint.
Devon County Council (25 007 763)

Statement Closed after initial enquiries Looked after children 07-Nov-2025

Summary: We cannot investigate this complaint about the Council’s child protection actions. This is because the matters have been the subject of family court proceedings. We will not investigate Mr X’s complaints that the Council withheld information from him and made false accusations. These issues are better dealt with by the Information Commissioner’s Office.
Tamworth Borough Council (25 007 788)

Statement Closed after initial enquiries Licensing 07-Nov-2025

Summary: We will not investigate this complaint about the Council’s failure to ensure that a neighbouring rented property complies with licensing requirements for waste collection and storage. There is insufficient evidence of fault causing personal injustice which would warrant an investigation.
Lake District National Park Authority (25 007 989)

Statement Closed after initial enquiries Planning applications 07-Nov-2025

Summary: We will not investigate Mr X’s complaint about how the Council assessed a planning application. This is because there is not enough evidence of fault or enough injustice to warrant an investigation.
London Borough of Newham (25 008 465)

Statement Closed after initial enquiries Parking and other penalties 07-Nov-2025

Summary: We will not investigate this complaint that Mr Y’s vehicle was towed away without proper notice as it is reasonable to expect the complainant to appeal to the London Tribunals.
Sefton Metropolitan Borough Council (25 012 312)

Statement Closed after initial enquiries Councillor conduct and standards 07-Nov-2025

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because the complainant has not suffered significant injustice.
South Derbyshire District Council (25 003 796)

Statement Closed after initial enquiries Planning applications 07-Nov-2025

Summary: We will not investigate Dr Y’s complaint about the Council’s decision to approve planning permission for her neighbour’s extension. There is not enough evidence of fault in the Council’s decision making to justify our involvement.
London Borough of Ealing (24 016 356)

Statement Upheld Assessment and care plan 07-Nov-2025

Summary: The Council was at fault for the delay in assessing Ms X’s needs, producing a support plan and in arranging an Occupational Therapy assessment. This caused Ms X frustration and uncertainty and meant she was without support to meet her needs. The Council has agreed to apologise, complete Ms X’s support plan and make a payment to Ms X to acknowledge the injustice caused. It will also issue guidance to officers.

Back
171
172
173
174
175
176
177
178
179
180
Next

Cookie name	Description	Action
ASPSESSIONID	This helps the site to function smoothly during your visit. For example, remembering your display settings and online complaint form preferences.
CookieNotice.Analytics	Used to remember your choice for analytical cookies.
TH_TOOLBAR_SETTINGS	Stores an object containing user specific settings for the Browsealoud toolbar such as dialog positions and button states. No personally identifiable data is stored.
API_SETTINGS	Stores an object containing user specific API settings for the Browsealoud toolbar such as voice and language selection, user preferences set in the toolbar settings panel and selected styles for word highlighting. No personally identifiable data is stored.
audioalert	Stores a value ‘audioalert = true’ after the first Browsealoud audio alert.
__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmt	Used to throttle request rate.	BrowseAloud v.3 documentation Privacy policy
__utmb	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmbcookie to determine whether the user was in a new session/visit.	BrowseAloud v.3 documentation Privacy policy
__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
_ga	Used to distinguish users. The ID is used only to identify the session for the statistics and is completely anonymous.	BrowseAloud v.3 documentation Privacy policy
_gat_UA-4669579-11	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.	BrowseAloud v.3 documentation Privacy policy
_gid	Used to distinguish users.	BrowseAloud v.3 documentation Privacy policy

Company	Description	Action
Google Inc = _ga	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gid	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gat	Google Analytics tracking cookie. Used to manage the rate at which page view requests are made.	Terms and conditions Privacy policy

www.lgo.org.uk has experienced a problem

Decision search

Advanced search

Your search has 55054 results

Review your privacy settings