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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

London Borough of Islington (25 006 005)

Statement Upheld Homelessness 11-Nov-2025

Summary: We will not investigate Mr X’s complaint about a worker entering his temporary accommodation without prior notice because further investigation is unlikely to lead to a different outcome.
Staffordshire Moorlands District Council (25 006 303)

Statement Closed after initial enquiries Council tax 11-Nov-2025

Summary: We will not investigate this complaint about a second home premium for council tax. This is because it is reasonable to expect Mr X to use his right of appeal about the decision. There is insufficient evidence of fault to justify an investigation about other parts of the complaint.
New Forest District Council (25 006 689)

Statement Closed after initial enquiries Allocations 11-Nov-2025

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s housing applications. There is not enough evidence of fault by the Council to warrant our involvement.
Nottinghamshire County Council (24 001 173)

Statement Not upheld Direct payments 11-Nov-2025

Summary: Mrs X complained that the Council stopped her direct payments and significantly reduced her care support. We did not find fault in the way the Council carried out Mrs X’s care and support review process and stopped her direct payments.
Staffordshire County Council (24 014 280)

Statement Closed after initial enquiries Assessment and care plan 11-Nov-2025

Summary: We will not investigate this complaint about a financial assessment of Miss X’s care costs. There is not enough evidence of fault by the Council to warrant investigation by us.
West Northamptonshire Council (25 007 229)

Statement Closed after initial enquiries Child protection 11-Nov-2025

Summary: We will not investigate Mr Z’s complaint about how the Council responded to his safeguarding concerns and carried out a Child and Family Assessment. There is not enough evidence of fault and an investigation is unlikely to lead to a different outcome.
London Borough of Waltham Forest (25 007 317)

Statement Closed after initial enquiries Disabled children 11-Nov-2025

Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her child’s needs. The Council has considered her complaint under the statutory children’s complaints procedure. An investigation is unlikely to lead to a different outcome.
Westminster City Council (25 007 523)

Statement Upheld Allocations 11-Nov-2025

Summary: We will not investigate Mr X’s complaint about the Council’s delay in issuing a review decision because the Council has already apologised and offered a payment. Further investigation would not lead to a different outcome. We will not investigate his complaint about conflicting information about his position on its housing register because there is insufficient evidence of fault.
Derbyshire County Council (25 007 536)

Statement Closed after initial enquiries Disabled facilities grants 11-Nov-2025

Summary: We will not investigate this complaint about how the Council handled a dropped kerb application. This is because further investigation would not lead to a different outcome.
London Borough of Camden (25 008 989)

Statement Upheld Parking and other penalties 10-Nov-2025

Summary: We will not investigate this complaint about a penalty charge notice (PCN) issued by the Council. This is because the Council has already provided a satisfactory remedy and there are no wider public interest issues that justify investigating.

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