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  • Halton Borough Council (26 006 593)

    Statement Closed after initial enquiries Parking and other penalties 15-Jul-2026

    Summary: We will not investigate this complaint about a moving Penalty Charge Notice because there is not significant enough personal injustice to warrant investigation.

  • Transport for London (26 007 502)

    Statement Closed after initial enquiries Parking and other penalties 15-Jul-2026

    Summary: We will not investigate Mr X’s complaint about Transport for London’s handling of a Penalty Charge Notice. This is because Mr X used the representations and appeals procedure and the adjudicator cancelled the Penalty Charge Notice.

  • Birmingham City Council (26 008 080)

    Statement Closed after initial enquiries Parking and other penalties 15-Jul-2026

    Summary: We will not investigate this complaint about the Council’s issue and handling of a penalty charge notice. This is because the validity of the penalty charge notice is a matter for the appeals process and it would be reasonable for Mr X to apply to the court to reinstate his right of appeal.

  • Wiltshire Council (25 030 925)

    Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2026

    Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.

  • Bedford Borough Council (25 030 955)

    Statement Closed after initial enquiries Traffic management 15-Jul-2026

    Summary: We will not investigate this complaint about the Council’s oversight of third party roadworks because any injustice is not significant enough to justify our involvement.

  • Stoke-on-Trent City Council (25 030 956)

    Statement Closed after initial enquiries Other 15-Jul-2026

    Summary: We will not investigate this complaint about the diversion signage and arrangements in place during roadworks. Mr X’s complaint is late, and we have seen no good reason why he could have complained to us sooner. Mr X also complains about the way the Council considered his complaint. We consider it is not a good use of public resources to investigate complaints about complaint procedures, if we are unable to deal with the substantive issue.

  • London Borough of Redbridge (25 031 034)

    Statement Closed after initial enquiries Other 15-Jul-2026

    Summary: We will not investigate this complaint about the installation of an Electrical Vehicle Charging Point outside Mrs X’s home. This is because further investigation is unlikely to find evidence of fault in the Councils actions.

  • West Sussex County Council (25 031 060)

    Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2026

    Summary: We will not investigate Mr X’s complaint about how the Council repaired a road near his home. This is because any injustice is not significant enough to warrant an investigation.

  • St Helens Metropolitan Borough Council (25 031 315)

    Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of a road and how the Council dealt with his complaint. It is reasonable for Mr X to take the highways matter to court. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.

  • Bracknell Forest Council (25 031 340)

    Statement Closed after initial enquiries Highway adoption 15-Jul-2026

    Summary: We will not investigate Mr X’s complaint about how the Council responded to his reports of cars blocking dropped kerbs on public pathways. There is not enough evidence of fault in the way the Council considered and responded to his concerns. There is also not enough injustice to Mr X to warrant further investigation.

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