Decision search
Your search has 59870 results
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London Borough of Camden (25 031 941)
Statement Closed after initial enquiries Parking and other penalties 15-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council refused a pro-rata refund for a parking permit. There is insufficient evidence of fault to warrant an investigation by the Ombudsman. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.
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London Borough of Southwark (26 000 534)
Statement Upheld Parking and other penalties 15-Jul-2026
Summary: We will not investigate this complaint about information the Council provided to Mr X about his parking provision. This is because the Council has already provided a proportionate remedy to address the injustice caused.
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Statement Closed after initial enquiries Traffic management 15-Jul-2026
Summary: We will not investigate Mr X’s complaint because it is unlikely we would find fault with the Council and it would be reasonable for Mr X to complain to the bus company.
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Birmingham City Council (26 001 689)
Statement Closed after initial enquiries Parking and other penalties 15-Jul-2026
Summary: We will not investigate Mrs X’s complaint about how the Council handled her application for a dropped kerb because further investigation would not lead to a different outcome.
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London Borough of Camden (26 008 426)
Statement Closed after initial enquiries Parking and other penalties 15-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council refused a pro-rata refund for a parking permit. There is insufficient evidence of fault to warrant an investigation by the Ombudsman.
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Worcestershire County Council (26 009 087)
Statement Upheld Other 15-Jul-2026
Summary: We have upheld Mrs X’s complaint about delays in the children’s statutory complaints process. The Council agreed to resolve the complaint early by paying Mrs X a symbolic remedy to recognise her injustice and complete its investigation.
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City of Doncaster Council (26 009 611)
Statement Closed after initial enquiries Assessment and care plan 15-Jul-2026
Summary: We will not investigate X’s complaint about a financial assessment to decide how much their mother should pay towards her care costs. This is because X’s complaint is made late.
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West Berkshire Council (26 009 643)
Statement Closed after initial enquiries Leisure and culture 15-Jul-2026
Summary: We will not investigate X’s complaint that they were incorrectly charged for an overdue book. This is because any injustice to X is not significant enough to warrant investigation by the Ombudsman.
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London Borough of Hammersmith & Fulham (26 009 654)
Statement Closed after initial enquiries Other 15-Jul-2026
Summary: We cannot investigate Mr X’s complaint about an adult education course. This is because the law prevents us from investigating certain educational matters.
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Surrey County Council (26 009 675)
Statement Closed after initial enquiries Child protection 15-Jul-2026
Summary: We will not investigate this complaint about a child protection conference held in 2024. This is because the complaint is made late and I see no good reason why it could not have been made sooner.