Decision search
Your search has 60109 results
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Darlington Borough Council (25 029 803)
Statement Closed after initial enquiries Child protection 16-Jul-2026
Summary: We cannot investigate Mr X’s complaint about the contact arrangements that arose from court proceedings. The law says we cannot investigate matters considered by a court or issues that are too closely linked to court proceedings.
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South Tyneside Metropolitan Borough Council (25 030 412)
Statement Closed after initial enquiries Managing council tenancies 16-Jul-2026
Summary: We will not investigate this complaint about how the Council responded to Mr X’s complaints of safety concerns at his property. There is not enough evidence of fault to justify investigating.
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London Borough of Hackney (25 030 448)
Statement Closed after initial enquiries Parking and other penalties 16-Jul-2026
Summary: We will not investigate Ms X’s complaint about the Council’s oversight of Enforcement Agents recovering fees for a Penalty Charge Notice (PCN). The Council has offered to waive charges and allow Ms X to pay the reduced PCN rate of £65. We are unlikely to achieve anything more by investigating this complaint further.
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Worcestershire County Council (25 030 474)
Statement Closed after initial enquiries Highway repair and maintenance 16-Jul-2026
Summary: We will not investigate this complaint about the Council failing to unblock a drain to a satisfactory standard. This is because further investigation would not lead to a different outcome.
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Milton Keynes Council (25 030 649)
Statement Closed after initial enquiries Public transport 16-Jul-2026
Summary: We will not investigate this complaint about the Council’s delay providing Mr X with a bus pass because there is not enough evidence of fault.
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London Borough of Lambeth (25 030 760)
Statement Closed after initial enquiries Parking and other penalties 16-Jul-2026
Summary: We will not investigate this complaint about a personalised disabled parking request. We are unlikely to find fault with the Council for its decision, and only the Courts can decide if the Council has breached the Equality Act 2010.
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Canterbury City Council (26 002 787)
Statement Upheld Allocations 16-Jul-2026
Summary: The Council was not at fault for its initial handling of Mr X’s homelessness application and housing register application. It accepted its homelessness duty to Mr X, offered him interim accommodation and properly assessed his housing priority. The Council was at fault for later delays in deciding whether it owed Mr X a main housing duty and medical priority. This caused Mr X uncertainty but did not impact Mr X’s homelessness or housing applications. The Council has agreed to apologise to Mr X.
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Darlington Borough Council (26 002 980)
Statement Closed after initial enquiries Highway repair and maintenance 16-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.
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London Borough of Hammersmith & Fulham (26 003 713)
Statement Closed after initial enquiries Other 16-Jul-2026
Summary: We will not investigate this complaint about the conduct of a blue badge investigation contractor. This is because most of it relates to a potential criminal investigation which lies outside our jurisdiction.
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South Ribble Borough Council (26 003 951)
Statement Closed after initial enquiries Disabled facilities grants 16-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s assessment for a Disabled Facilities Grant. There is not enough evidence of fault by the Council to justify investigating and further investigation would not lead to a different outcome.