Decision search
Your search has 55054 results
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Reading Borough Council (24 023 338)
Statement Closed after initial enquiries Child protection 05-Oct-2025
Summary: We will not investigate this complaint about the Council’s involvement with Mr X’s child as part of a child protection plan. This is because it is unlikely we would find fault and we cannot achieve what Mr X is looking for.
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Statement Upheld Special educational needs 05-Oct-2025
Summary: We will not investigate Mr X’s complaint about delays in an Education Health and Care Plan assessment following a Tribunal decision. The Council has agreed to a proportionate way to resolve the complaint.
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Leeds City Council (25 000 197)
Statement Closed after initial enquiries Allocations 05-Oct-2025
Summary: We will not investigate this complaint about Mr X’s housing application. The evidence suggests the Council properly reached its decision not to give Mr X’s application priority. We would be unlikely to achieve significantly more regarding the delay. The data protection concern is more properly for the Information Commissioner.
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Shropshire Council (25 002 279)
Statement Closed after initial enquiries Charging 05-Oct-2025
Summary: We will not investigate this complaint about the Council’s delay in completing its financial care assessment for Mrs X and its decision to charge for care services from the date they started. This is because there is not enough evidence of fault on the central point and any injustice is not significant enough to justify our involvement.
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Statement Closed after initial enquiries Other 05-Oct-2025
Summary: We will not investigate Mrs X’s complaint, brought by Mr Y, about the Care Provider forging signatures on a care contract document and how it investigated the matter. There is insufficient significant injustice to justify us investigating and we cannot achieve the complaint outcome sought.
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Plymouth City Council (25 009 563)
Statement Closed after initial enquiries Leisure and culture 05-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to reduce the frequency of grass cutting. This is because it is unlikely we would find fault and there is no significant injustice.
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Westminster City Council (25 009 795)
Statement Closed after initial enquiries Other 05-Oct-2025
Summary: We cannot investigate this complaint about the actions of the coroner’s office. We do not have the power to investigate the actions of the coroner or the coroner’s office staff because they are not acting under an administrative function of the Council.
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Herefordshire Council (25 010 028)
Statement Closed after initial enquiries Other 05-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to impose a communication restriction. There is not enough evidence of fault to justify us investigating, and we cannot achieve the outcomes that X seeks.
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Coventry City Council (25 010 105)
Statement Closed after initial enquiries Other 05-Oct-2025
Summary: We will not investigate Miss X’s complaint about the care and contact arrangements in place for her child. This is because these are matters that have been decided by the courts. If Miss X believes the Council are in breach of a court order it is reasonable for her to raise this in court.
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Gateshead Metropolitan Borough Council (25 012 701)
Statement Closed after initial enquiries Council tax 05-Oct-2025
Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to a Valuation Tribunal.