Decision search
Your search has 59746 results
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London Borough of Lewisham (26 010 014)
Statement Closed after initial enquiries Other 21-Jul-2026
Summary: We will not investigate X’s complaint that the Council failed to reimburse them for a parking charge. This is because there is insufficient evidence of fault causing a significant injustice.
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Manchester City Council (26 010 382)
Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice for an alleged traffic contravention. It would have been reasonable to expect Mr X to have used the statutory representations and appeals procedure.
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London Borough of Lambeth (26 010 450)
Statement Closed after initial enquiries Council tax 21-Jul-2026
Summary: We will not investigate Mr X’s complaint about council tax discounts. Mr X has a right of appeal to the Valuation Tribunal and it would be reasonable to expect him to use it.
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London Borough of Havering (26 010 782)
Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026
Summary: We will not investigate this complaint about Penalty Charge Notices for alleged parking contraventions. It would be reasonable to expect Mr X to use the statutory representations and appeals procedure.
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Walsall Metropolitan Borough Council (26 010 793)
Statement Closed after initial enquiries Trees 21-Jul-2026
Summary: We will not investigate this complaint about delays in the Council considering Mr X’s planning application. It would be reasonable to expect Mr X to use his right of appeal to the Planning Inspector.
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Wirral Metropolitan Borough Council (26 010 863)
Statement Closed after initial enquiries Trees 21-Jul-2026
Summary: We will not investigate Mrs C’s complaint about a highway tree which is damaging the pavement and parts of her property. This is because it is reasonable for Mrs C to pursue these matters at court.
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Bristol City Council (26 010 886)
Statement Upheld Other 21-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision to reduce the height of a fence. There is not enough evidence of fault in how the Council reached its decision to justify an investigation of the complaint. The Council provided a proportionate remedy for the distress caused to Ms X by failing to notify her of the decision to reduce the fence height.
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London Borough of Haringey (26 010 895)
Statement Closed after initial enquiries Other 21-Jul-2026
Summary: We will not investigate this complaint about a data breach. The Information Commissioner is better placed to consider and decide complaints about data protection.
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London Borough of Barnet (26 010 928)
Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2026
Summary: We will not investigate this complaint about liability for damage to a public footpath. The Ombudsman cannot determine liability for damage, only the courts can. Also, because we cannot decide liability, we cannot achieve the outcomes Ms X wants.
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East Sussex County Council (25 009 077)
Statement Upheld Special educational needs 21-Jul-2026
Summary: The Council was at fault for failing to secure all the special educational provision in Y’s EHC Plan, for not properly assessing whether the education arranged for him was suitable overall, and for shortcomings in its transport decision-making and communication between services. This caused Y a loss of provision and caused Mrs X avoidable distress, frustration and uncertainty. The Council accepted our recommendations.