Decision search
Your search has 59747 results
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West Berkshire Council (26 013 437)
Statement Closed after initial enquiries Highway repair and maintenance 16-Aug-2026
Summary: We will not investigate this complaint about how the Council dealt with a complaint regarding a claim for damage to X’s motor vehicle. This is because X has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy. It is not a good use of public resources to investigate complaints about complaint procedures if we are unable to deal with the substantive issue.
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Statement Closed after initial enquiries Other 16-Aug-2026
Summary: We will not investigate this complaint that the Council unlawfully shared X’s personal information causing a safeguarding concern. The Information Commissioner’s Office is better placed to deal with complaints about data protection and there is no evidence of fault with the Council’s response to X’s safeguarding concerns.
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Liverpool City Council (26 013 456)
Statement Closed after initial enquiries Special educational needs 16-Aug-2026
Summary: We will not investigate this complaint about how the Council assessed X’s child’s special educational needs. This is because the complaint is made late.
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London Borough of Enfield (26 013 501)
Statement Closed after initial enquiries Other 16-Aug-2026
Summary: We will not investigate this complaint about damage to Miss X’s vehicle. Miss X has an alternative legal remedy to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent, so it is reasonable to expect Miss X to use her legal remedy.
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Oldham Metropolitan Borough Council (25 027 161)
Statement Closed after initial enquiries Council tax 16-Aug-2026
Summary: We will not investigate this complaint about enforcement of Council Tax arrears. This is because some parts are late, some parts involve court action and for the remainder further investigation is unlikely to find fault or achieve a worthwhile outcome.
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Sunderland City Council (25 027 209)
Statement Closed after initial enquiries Council tax 16-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to send council tax bills and letters to the correct address and its eventual decision to take enforcement action against Mr X. This is because an investigation would be unlikely to result in a finding of fault.
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London Borough of Barnet (25 027 273)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Aug-2026
Summary: We will not investigate this complaint about a discretionary housing payment decision. This is because there is not enough evidence of fault by the Council to warrant investigation.
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Lancaster City Council (25 028 239)
Statement Closed after initial enquiries Council tax 16-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s delay in issuing his council tax bill. This is because an investigation by the Ombudsman would not achieve a different outcome.
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Buckinghamshire Council (25 029 533)
Statement Closed after initial enquiries School transport 16-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to provide school transport for his children following his house move because there is not enough evidence of fault to justify an investigation.
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Nottinghamshire County Council (25 029 671)
Statement Closed after initial enquiries School transport 16-Aug-2026
Summary: We will not investigate Ms X’s complaint the Council refused to reimburse her for school transport because there is not enough evidence of fault to justify an investigation.