Decision search
Your search has 59747 results
-
East Staffordshire Borough Council (25 020 912)
Statement Closed after initial enquiries Allocations 17-Aug-2026
Summary: We will not investigate Miss X’s complaint because there insufficient evidence of fault in the Council’s decision making which would warrant an investiagtion.
-
Devon County Council (25 022 026)
Statement Closed after initial enquiries Child protection 17-Aug-2026
Summary: We will not investigate Mr X’s complaint about the care of his grandchild, Child Y. There isn’t enough evidence of fault in the Council’s decision making. We also cannot investigate matters that relate to court proceedings.
-
London Borough of Harrow (25 022 735)
Statement Closed after initial enquiries Planning applications 17-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because the complaint is late with no good reason to investigate now.
-
West Sussex County Council (25 023 105)
Statement Upheld Special educational needs 17-Aug-2026
Summary: We cannot investigate parts of this complaint because it would overlap with the role of Tribunal. We have upheld Mrs X’s complaint about the delay in carrying out the Educational and Health Care Assessment and issuing an Education and Health Care Plan because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mrs X.
-
Warwickshire County Council (25 024 178)
Statement Closed after initial enquiries Other 17-Aug-2026
Summary: We will not investigate Mr X’s complaint about advice he received from the Council concerning his son’s eligibility for the ‘fair access protocol’ because any lack of clarity in the advice has not caused sufficient injustice to justify an investigation.
-
Surrey County Council (25 024 239)
Statement Closed after initial enquiries Assessment and care plan 17-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council failing to provide care and support in line with his mother’s needs and removing some of her care records. This is because part of it is late, we could not add to the previous investigation and it is unlikely we would find fault.
-
Surrey County Council (25 024 516)
Statement Closed after initial enquiries Highway repair and maintenance 17-Aug-2026
Summary: We will not investigate this complaint about contact being restricted by the Council because there is not enough evidence of fault to justify investigating or Mr Y’s complaint about highway disrepair because it does not tests set out in our Assessment Code are not met.
-
London Borough of Southwark (25 024 664)
Statement Upheld Homelessness 17-Aug-2026
Summary: We will not investigate this complaint about the Council’s failure to pay compensation for delay in dealing with Miss X’s complaint about her housing application and failure to issue a Stage 2 complaint response. The Council has paid the compensation and a Stage 2 response was issued the same week that Ms X complained to us. There is insufficient injustice remaining to warrant an investigation.
-
Worcester City Council (25 024 827)
Statement Upheld Building control 17-Aug-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her building regulation application. This is because further investigation by us would not lead to a different outcome.
-
Statement Closed after initial enquiries Charging 17-Aug-2026
Summary: We will not investigate this complaint about care charges. This is because the complaint is late and there are no good reasons to exercise our discretion to investigate.