Decision search
Your search has 59747 results
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Sheffield City Council (26 013 595)
Statement Closed after initial enquiries Other 17-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to issue school absence fixed penalty notices. There is no worthwhile outcome achievable from our investigation. Additionally, Mr X can challenge the notices in court.
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London Borough of Newham (26 013 611)
Statement Closed after initial enquiries Child protection 17-Aug-2026
Summary: We will not investigate this complaint about the support the Council provided to Miss X as a child. This is because the complaint is late and there are no good reasons that meant the complaint could not have been made sooner.
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Oxford City Council (26 013 635)
Statement Closed after initial enquiries Council tax 17-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision on council tax liability linked to an empty home premium. This is because X has an alternative legal remedy to challenge the Council’s decision and it would be reasonable to expect them to use their appeal rights to achieve what they are looking for.
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Gloucestershire County Council (26 013 879)
Statement Closed after initial enquiries Child protection 17-Aug-2026
Summary: We will not investigate this complaint about the conduct of a social worker. The complaint is late and there are no good reasons for us to exercise discretion to consider it now. It would also be better placed with Social Work England.
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Redditch Borough Council (26 014 340)
Statement Closed after initial enquiries Council tax 17-Aug-2026
Summary: We will not investigate this complaint about the Council issuing Mr X with two Council Tax bills during a Council Tax billing year. There is nothing we can achieve by investigating.
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London Borough of Ealing (24 002 389)
Statement Upheld Allocations 17-Aug-2026
Summary: Miss D says the Council made unsuitable offers of accommodation. I have found the Council at fault because it failed to sufficiently assess whether a property offer was suitable for the assessed medical needs of Miss D’s family before they moved into the home. The Council has agreed to pay redress to Miss D and to meet with her to explain what steps it will take to rehouse her.
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Essex County Council (25 009 214)
Statement Closed after initial enquiries Child protection 17-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s child protection involvement with him and his family. There is not enough evidence of fault in the Council’s decision-making for us to investigate. We also cannot achieve the outcomes Mr X wants.
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Staffordshire County Council (25 010 276)
Statement Upheld Special educational needs 17-Aug-2026
Summary: Mrs X complained the Council did not provide appropriate education to her daughter, Y, and that it failed to adhere to statutory timescales linked to assessment and review processes related to her special educational needs. We found fault because the Council took too long to issue Y’s Education, Health and Care Plan. It also took too long to arrange alternative education for her, failed to review her plan within the required timeframe and failed to review the alternative education in place. This caused Mrs X avoidable distress and meant Y missed out on education she should have received. To remedy the injustice caused, the Council has agreed to apologise, make a payment to Mrs X and share guidance with relevant staff.
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Hartlepool Borough Council (25 011 154)
Statement Closed after initial enquiries Other 17-Aug-2026
Summary: We will not investigate this complaint about how the Council responded to Mr X’s correspondence. Further investigation would not lead to a different outcome and any injustice is not significant enough to justify our involvement.
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Calderdale Metropolitan Borough Council (25 012 613)
Statement Not upheld Special educational needs 17-Aug-2026
Summary: We have found the Council not at fault for failing to secure a suitable education for Y. The Council took appropriate actions to try and secure suitable provision but for reasons beyond the Council’s control, Y was unable to engage.