Decision search
Your search has 55054 results
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Ipswich Borough Council (24 018 576)
Statement Closed after initial enquiries Homelessness 31-Mar-2025
Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application. It was reasonable for Mr X to use the review/appeal procedure to challenge the Council’s decision.
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London Borough of Bromley (24 018 684)
Statement Closed after initial enquiries Homelessness 31-Mar-2025
Summary: We will not investigate this complaint about the Council’s offer of alternative temporary accommodation which Miss X says was unsuitable. It was reasonable for her to appeal to the court following a review of suitability of the accommodation.
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Statement Closed after initial enquiries Alternative provision 31-Mar-2025
Summary: We will not investigate this complaint that the Council has failed to make educational provision for the complainant’s son. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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Leeds City Council (24 019 507)
Statement Closed after initial enquiries Housing benefit and council tax benefit 31-Mar-2025
Summary: We will not investigate this complaint about a housing benefit overpayment because the complainants could have appealed to the tribunal.
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North Norfolk District Council (24 019 554)
Statement Closed after initial enquiries Leisure and culture 31-Mar-2025
Summary: We will not investigate this complaint about the way the Council responded to the complainant’s request for a reasonable adjustment regarding use of a swimming pool. This is because there is insufficient evidence of fault by the Council.
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Essex County Council (24 019 664)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Manchester City Council (24 019 757)
Statement Closed after initial enquiries Child protection 31-Mar-2025
Summary: We cannot investigate Miss X’s complaint that the Council placed her child in an unsuitable residential home. This is because we have no jurisdiction to look at court decisions.
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Southampton City Council (24 019 995)
Statement Closed after initial enquiries Street furniture and lighting 31-Mar-2025
Summary: We will not investigate this complaint about the siting of a bus stop. This is because the complaint is late without good reasons to exercise discretion to investigate it now.
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Barnsley Metropolitan Borough Council (24 020 006)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025
Summary: We will not investigate Mr X’s complaint about how the Council handled his application for a parking permit. There is not enough evidence of fault by the Council to warrant an investigation by us.
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London Borough of Lewisham (24 020 542)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025
Summary: We cannot investigate this complaint about Penalty Charge Notices because Mr Y has already used his right to appeal to the Traffic Enforcement Centre.