Decision search
Your search has 53192 results
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Ocean Hill Lodge Limited (25 003 176)
Statement Closed after initial enquiries Residential care 30-Jul-2025
Summary: We will not investigate this complaint about the failings in care provided by Ocean Hill Lodge. The matters are best dealt with by the court.
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Hampshire County Council (25 003 284)
Statement Closed after initial enquiries Child protection 30-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council and other bodies dealt with matters concerning the care of his child. Mr X’s complaint about the actions of the Council is made late and is about what happened in court. We have no powers to investigate the actions of the police or his child’s school.
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London Borough of Haringey (25 003 499)
Statement Closed after initial enquiries Parking and other penalties 30-Jul-2025
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice issued for a moving traffic contravention. This is because there is not enough evidence of fault to justify further investigation.
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North Somerset Council (25 003 651)
Statement Closed after initial enquiries Council tax 30-Jul-2025
Summary: We will not investigate this complaint about how long the Council took to resolve Mr X’s query over the phone. This is because it is unlikely we would be able to add to the Council’s investigation into the matter, or find that Mr X was caused significant injustice due to Council fault.
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Leeds City Council (25 003 894)
Statement Closed after initial enquiries Other 30-Jul-2025
Summary: We cannot investigate this complaint about the use of a light at a Council social housing property as it is not within our remit.
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Central Bedfordshire Council (25 003 930)
Statement Closed after initial enquiries Housing benefit and council tax benefit 30-Jul-2025
Summary: We will not investigate this complaint that the Council mis-advised the complainant about making a new housing benefit leading to rent arrears. This is because there is insufficient evidence of fault by the Council.
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Transport for London (25 004 290)
Statement Closed after initial enquiries Parking and other penalties 30-Jul-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Mr X to appeal.
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Staffordshire County Council (25 007 914)
Statement Closed after initial enquiries School admissions 29-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s school admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Mrs X to lose out on a school place.
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London Borough of Hackney (25 008 688)
Statement Closed after initial enquiries Other 29-Jul-2025
Summary: We will not investigate Mr B’s complaint about the Council not providing information he has requested about Council spending. This is because Mr B may complain to the Information Commissioner, and if needed, appeal to the tribunal.
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Isle of Wight Council (24 008 487)
Statement Upheld Special educational needs 29-Jul-2025
Summary: Mr X complained about how the Council handled his son, A’s, Education and Health Care needs assessment following an Order the Special Educational Needs and Disabilities Tribunal made in May 2024. We found the Council was at fault for the delay in finalising A’s needs assessment. The Council agreed to pay Mr X £300 to recognise the uncertainty the delay caused him.