Decision search
Your search has 53192 results
-
London Borough of Redbridge (25 001 750)
Statement Closed after initial enquiries Other 29-Jul-2025
Summary: We will not investigate Mrs X’s complaint that the Council overpaid her for her services. The Council apologised, implemented service improvements, and reduced the amount it asked Mrs X to repay. An investigation by the Ombudsman is unlikely to achieve anything further.
-
Leicestershire County Council (25 001 764)
Statement Closed after initial enquiries Child protection 29-Jul-2025
Summary: We will not investigate Mr X’s complaint about the child protection actions of the Council. The matters he complains of are matters he could have mentioned during court action, or are closely related to those matters. Some matters directly concern part of the court process, and we cannot investigate them.
-
Statement Closed after initial enquiries Planning applications 29-Jul-2025
Summary: We will not investigate this complaint about the way the Council is considering a planning application. Or about the Council withholding information. We do not consider the complainants have suffered a significant personal injustice as the Council has not decided the planning application. And they have already complained to the Information Commissioner about access to information.
-
Tamworth Borough Council (25 001 993)
Statement Closed after initial enquiries Planning applications 29-Jul-2025
Summary: We will not investigate this complaint about planning permission and enforcement of planning permission as the matter is out of time and there is insufficient injustice to warrant investigation.
-
London Borough of Merton (25 002 032)
Statement Closed after initial enquiries Other 29-Jul-2025
Summary: We will not investigate Mr F’s complaint because his objection to the company the Council proposed to carry out an independent investigation does not justify an investigation by us.
-
London Borough of Hillingdon (25 002 291)
Statement Closed after initial enquiries Planning advice 29-Jul-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s planning applications. This is because the alleged fault is not significant enough to warrant investigation and there is no basis for us to recommend the Council refunds Mr X’s application fees. If Mr X was unhappy with the length of time taken to deal with his planning applications it would have been reasonable for him to appeal.
-
Leeds City Council (25 002 577)
Statement Closed after initial enquiries Enforcement 29-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision not to pursue enforcement action and the time it took to investigate. This is because there is not enough evidence of fault by the Council or to show its actions caused Mr X significant injustice. We will not investigate this complaint about the Council’s failure to ensure planning controls were met between 2015 and 2022. This complaint is late and there is no good reason to exercise discretion.
-
London Borough of Hounslow (25 002 678)
Statement Closed after initial enquiries Council tax 29-Jul-2025
Summary: We will not investigate Ms X’s complaint that the Council did not refund a council tax payment she made in error. This is because there is insufficient evidence of fault and it is unlikely investigation would achieve significantly more for Ms X as the Council has now refunded the payment.
-
Birmingham City Council (25 002 779)
Statement Closed after initial enquiries Child protection 29-Jul-2025
Summary: We will not investigate Mr X’s complaint about concerns he has about a discussion session held at a youth club. There is either no evidence of fault or we could not add to the investigation carried out by the Council or achieve a different outcome. The Information Commissioner is better placed to consider Mr X’s complaint that the Council is withholding information.
-
Middlesbrough Borough Council (25 002 782)
Statement Closed after initial enquiries Council tax 29-Jul-2025
Summary: We will not investigate this complaint about the Council’s actions regarding Mrs X’s council tax account. This is because there is insufficient evidence of fault by the Council to justify an investigation.