Decision search
Your search has 53192 results
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Lincolnshire County Council (25 001 332)
Statement Closed after initial enquiries Other 03-Aug-2025
Summary: We will not investigate this complaint about the Council’s provision of drug rehabilitation services. The matters would be better raised through a local councillor.
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Worcestershire County Council (25 001 366)
Statement Upheld Special educational needs 03-Aug-2025
Summary: We will not investigate Ms X’s complaint about the Council’s failure to provide her child with suitable education and special educational needs provision, and failure to complete an annual review. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused by the likely fault.
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Liverpool City Council (25 001 493)
Statement Closed after initial enquiries Other 03-Aug-2025
Summary: We will not investigate Miss X’s complaint about a social worker. There are other bodies better placed to consider the accuracy or information and the officer’s conduct. We are unlikely to achieve more than a manager’s consideration of her wish for the appointed officer to be changed.
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Ashfield District Council (25 001 943)
Statement Closed after initial enquiries Noise 03-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his reports of noise nuisance from the boiler in his block of flats. This is because there is not enough evidence of fault to warrant us investigating.
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Southend-on-Sea City Council (25 002 090)
Statement Upheld Special educational needs 03-Aug-2025
Summary: We will not investigate Mr X’s complaint about delays in issuing his child’s final Education Health and Care Plan. This is because the Council agreed during our consideration of the complaint, to take action to remedy the injustice caused by delays in the procedure. There are no wider public interest issues to justify investigating this complaint.
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Devon County Council (25 002 183)
Statement Closed after initial enquiries Transport 03-Aug-2025
Summary: We will not investigate Miss X’s complaint about how the Council decided to refuse her a Blue Badge. This is because it is unlikely we would find fault in the Council’s decision making.
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Devon County Council (25 002 233)
Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2025
Summary: We will not investigate Mr X’s complaint that it is failing to adequately maintain a road in its area. If Mr X is unhappy with the Council’s actions, it is reasonable for him to pursue the matter in court.
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Royal Borough of Kingston upon Thames (25 002 334)
Statement Closed after initial enquiries Other 03-Aug-2025
Summary: We will not investigate this complaint about how the Council supported Miss X as a care leaver. This is because we could not add to any previous investigation by the Council and Miss X’s injustice caused by any fault there was, has already been remedied. In addition, we cannot achieve the remedy Miss X wants.
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London Borough of Sutton (25 002 438)
Statement Closed after initial enquiries Allocations 03-Aug-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Middlesbrough Borough Council (25 002 469)
Statement Closed after initial enquiries Council tax 03-Aug-2025
Summary: We will not investigate this complaint about Council Tax liability. This is because Mr X had a right of appeal to the Valuation Tribunal and it was reasonable to expect him to use it.